High-impact clinical revenue cycle key performance indicators

Average daily revenue

Quality metrics

Percentage of incorrect or missing gross charges / total gross charges

Gross revenue in revenue capture work queues / average daily revenue

Charge reconciliation compliance rate

Acuity metrics (e.g., case mix index, capture rates of complications and comorbidities [CCs] and major CCs, and risk adjustment factor scores)

Days to final bill

Late charges as a percentage of total charges

Cost to collect (by functional area)

Initial denial rate and denial recovery rate

Gross revenue yield