Humans are essential to your AI strategy
Arun Shastri of ZS discusses uses for AI in healthcare as well as the limitations of technology when a human isn't involved.
Buyer’s Guide: Patient financial engagement technologies
This whitepaper is a buyer’s guide to assist in understanding the benefits of how adopting new technology to increase patient financial engagement can improve the bottom line while improving the patient experience:
Why autonomous coding is having a moment in healthcare
Autonomous coding is growing in the healthcare industry, and the market is expected to reach $88 billion by 2030, up from $35 billion in 2022. Some expected outcomes of this include: Faster revenue cycle, less human intervention and improved patient satisfaction and care.
Healthcare News of Note: Telehealth visits are more often coded with a lower billing code than in-office visits
Over the past few weeks, I have found these industry news stories that should be of interest to healthcare finance professionals. 1. Telehealth visits are more often coded with a lower billing code than in-office visits “For both primary and specialty care, telehealth visits are more frequently coded with a lower level-of-service billing code than…
How AI is about to change healthcare
For executives who have lived through the marketing of such technological developments as big data, the cloud and the Internet of Things, the prospect of taking on the latest hot concept, AI, might not be appealing. But ignoring AI and all its variations may be a mistake. Although there are different technology solutions being sold…
New approaches to nonclinical workforce management
Five healthcare leaders in revenue cycle management and patient access share their approach to workforce management in a remote and/or hybrid model and lessons learned along the way.
Dennis Dahlen: It’s time to stop dragging our feet on generative AI
Generative artificial intelligence (AI) is a tool that a recent study found is “nearly as good as recent med school graduates” at making clinical decisions, and it’s having a breakout year across industries, a McKinsey analysis shows.1 Yet few healthcare leaders have a strategy for solutions like ChatGPT — and it’s past time to develop…
Driving dollars through data: An innovative way to improve self-debt collections
Recent industry trends indicate the challenge of self-pay collections within the revenue cycle management (RCM) space will continue to rise, driven primarily by the increasing number of consumers opting for high deductible health plans. Effective collections strategies require additional expertise to focus efforts where there is a higher return on investment. It’s time-consuming to chase…
Stemming the outpatient profit squeeze with a revenue cycle workflow gap analysis
Hospital and health system outpatient, outreach and ancillary services are often confined to EHR systems to manage their billing. Designed for bigger-ticket, lower-volume claims, these systems lack specific front-end intelligence, system connectivity, and automation necessary to efficiently manage these departments’ unique billing need. Too often, the result is an unnecessarily high number of submission errors,…
The evolution of telehealth and the potential for sustainability
The surge in use of telehealth services seen during the pandemic has slowed, but telehealth remains a key modality amid policy changes that will help set the course for the future of virtual care. “There’s no alternative,” said Kyle Zebley, senior vice president for public policy with the American Telemedicine Association (ATA) and executive director…