Deciding whether to build or buy robotic process automation systems
There are many considerations in the quest to automate revenue cycle processes. Revenue cycle leaders must set the stage by determining whether to build a system internally or partner to implement robotic process automation.
What exactly is robotic process automation?
Today’s robots can be governed by business logic, structured inputs and artificial intelligence to manage complex processes and apply decision-making abilities.
Cup of Joe: Judy Faulkner
Epic Founder and CEO Judy Faulkner talks about starting her company, empowering employees to make good decisions and keeping up in an ever-changing healthcare landscape.
Analysis: Implications for providers as Amazon offers its employees access to a virtual clinic
A review of what Amazon’s launch of a virtual health clinic for its employees may mean for providers.
Hospitals innovate to control labor costs
Hospital labor costs have steadily increased amid consumerism and other trends, but some organizations are finding new ways to address the challenge.
Why AMCs must work in the “Now, Near and Far” for overall success
Senior financial leaders in academic medical centers (AMCs) discuss the role of the AMC in healthcare’s future and the importance of keeping current, future, and long-range priorities in mind.
2 approaches illustrate best practices in digital patient engagement
Two health plans shared the ways they’ve improved digital engagement with both patients and providers.
Wireless infant sensors present an opportunity for ROI in innovation
The process of vetting new technology for infants in the NICU shows the rigorous standards for implementing technology in healthcare.
UC Davis Health: Providing customized EHR training to help physicians
An academic medical center helps physicians with EHR use by deploying a team of technical trainers to clinic sites for several weeks at a time.
How to prepare your revenue cycle and your employees for a digital workforce
Transitioning the revenue cycle process to a digital workforce should include integration of a strategic human workforce plan to manage employee anxiety about job redeployment and attrition.