How change management and empowered employees can drive digital transformation
Read this roundtable to takeaway tips from several industry leaders who helped deliver successful digital transformation to their own organizations by evaluating staff, processes and technology.
How AI and automation are revolutionizing revenue cycle operations for faster, more accurate reimbursement
Revenue cycle management (RCM) is a critical component of healthcare operations, yet providers face mounting challenges in ensuring timely and accurate reimbursements. Manual processes, evolving regulatory requirements and administrative inefficiencies contribute to revenue leakage and operational burdens. Traditional RCM processes are labor-intensive, relying heavily on manual billing, coding and claims submission. These inefficiencies not only…
AI in healthcare: Boosting efficiency and addressing burnout
Most (90%) healthcare executives say that digital and AI transformation is a top priority, according to McKinsey research. While generative AI may have a number of uses across the healthcare system, its potential to enhance efficiency, effectiveness and alleviate burnout among healthcare professionals may be one of its most valuable uses for reshaping patient care.…
A people-centric approach powers successful digital transformations in healthcare
In the past few years, healthcare leaders have not only struggled with investment and adoption of new technology, but also have faced staffing shortages with nurses and physicians. Learn key questions and essential strategies to create a positive impact within your hospital or health system.
What healthcare CFOs don’t know about cybersecurity — and what they should ask their CISOs
In 2023, the number of reported data breaches in the U.S. rose to an all-time high of 3,205, a 78% increase from 2022, while the average cost of a healthcare data breach hit $10.93 million. Read this article to learn what five key questions CFOs should ask CISOs to understand the threats and risks — and how to support resilience.
Winning strategies for creating a people-centric technology culture
When company practices treat workers as people and not just as resources, research shows that employees are 3.8 times more likely to be high-performing. In this roundtable, a group of healthcare finance professionals discuss this concept, also known as a "People-Centric Maturity Model," specifically why it is important in healthcare and what metrics an organization should use to measure a successful people-centric strategy.
AI-guided clinical alignment can help avoid AI-driven denials
Read five critical components for a strategic approach to achieving AI-guided clinical alignment between payers and providers.
Healthcare organizations increasingly rely on third-party solutions for RCM tasks
While healthcare organizations rely on native EHR functionality for certain revenue cycle management (RCM) tasks, they increasingly look to third-party solutions for others. But what questions should they be asking? Check out key takeaways in this research report.
Fortifying defenses: essential cybersecurity strategies for revenue cycle management
Healthcare leaders understand that the quality of their organization’s revenue cycle is directly reflected in its bottom line. However, it is also reflected in quality outcomes and patient satisfaction scores. Inefficiencies in eligibility, coverage, prior authorization and other revenue cycle processes can lead to delays in care and surprise patient bills, in addition to poor…
Personalized communication helps State provide the highest possible recovery and patient-satisfaction rates for clients
Learn about a company that combines advanced technology with human interaction to increase recoveries and patient satisfaction.