Staff Development

How HFMA/Boise State master’s degree cohort members are putting new knowledge to work

Abby Birch, Grayson Johnston and Jacob Dalmas, three members of the first HFMA/Boise State master's in Population and Health Systems Management cohort, discuss their experiences in the program.

Deborah Filipek June 1, 2022

Igniting the spark for healthcare transformation

Wildfires in the nation’s healthcare system, from misaligned incentives to disparities in health outcomes and care access, have led to devastating consequences, says HFMA Chair Aaron Crane.

Jeni Williams May 31, 2022

Finding solutions to better manage payment process workflows

In this roundtable, revenue cycle leaders share their challenges, how they have enhanced payment processes through automation, and how they have identified opportunities for improvement.

HFMA April 29, 2022

Healthcare finance leaders share innovative approaches to pandemic challenges

In this Roundtable, several senior financial leaders discuss how their organizations are handling new and persistent problems and what role technology plays in solving staffing issues.

HFMA April 29, 2022

It’s Patient Experience Week: Check out HFMA resources on improving the patient financial experience

The financial experience is an important yet often underappreciated part of the overall patient experience. During Patient Experience Week, there are many simple ways for a healthcare organization to celebrate its revenue cycle team’s accomplishments.

HFMA April 22, 2022

Spectrum Health leaders create diversity council for CFO-led functions

The new program helps boost CFO division diversity by 4 percentage points in a year and a half.

Amy Assenmacher, FHFMA, CHFP March 31, 2022

Chapter’s essential spreadsheet skills training goes regional

HFMA’s Hudson Valley Chapter has been providing members with Excel training for more than 20 years. The program was so popular, it’s now offered regionwide.

Crystal Milazzo March 26, 2022

Jill Geisler: Empathetic leadership: What it is and why it’s important for healthcare finance leaders

Jill Geisler explains empathetic leadership and its importance for healthcare leaders. She shares ways to cultivate empathy and highlights its potential downside.

Jill Geisler March 10, 2022

Ken Perez: Healthcare assailed by a labor crisis, with pharmacy technicians particularly affected

The healthcare sector lost more than half a million workers from February 2020 to September 2021, contributing to labor shortages in the sector. An often-overlooked yet important element in this trend is the acute shortage among pharmacy technicians, who play a vital role in the delivery of pharmacy services.

Ken Perez March 1, 2022

The pandemic isn’t the only reason for deferred care: Many transgender adults regularly forego care due to discrimination in healthcare settings

People defer care for many reasons. HFMA Chair Tammie Jackson shares how to make patients feel welcome and promote health equity, focusing on transgender adults.

Tammie L. Jackson, FHFMA, MHA, CHFP February 26, 2022
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