When Leading and Managing Others: First Do No Harm
A five step model helps leaders focus on the potential ethical issues behind their decisions.
Developing an Effective Revenue Cycle Meeting Agenda
An effective revenue cycle department meeting covers KPI updates, challenges and successes, and input from other department leaders as needed.
Ask the Experts: Staffing Models
Is there a hospital business office staffing model or documentation that includes number of billers, collectors, precertification, authorization specialists, and customer service?
Ask the Experts: ACO Staffing and Training
We are moving into an accountable care organization (ACO) model this year. What skills should we be targeting for our finance staff to ramp up for the change?
Ask the Experts: Rural Hospital Resources
I work at a rural 24-bed critical access hospital and am looking for a finance policy and procedure manual, as well as a payroll specialist job description.
Revenue Cycle: Cost Center or Strategic Asset?
“If you begin to view your revenue cycle as an asset versus overhead, you begin to make strategic investments in that asset and you begin to develop and grow that asset,” says Jeffery Hurst of Florida Hospital.
Getting a Handle on Staff Turnover
A balanced approach to managing revenue cycle staff turnover—keeping overall rates low but also recognizing the need for “good” turnover—is an important factor in managing new healthcare payment models.
Career Services Launches New Career Strategies Series – NfN Jul2015
HFMA has three “directional” strategies within the healthcare finance industry Policies and Perspectives HFMA has taken a more assertive role in providing our points of view on solutions that drive improvement of the healthcare industry Organizational performance
Ask the Expert: Patient Access Productivity Standards
A list of patient access productivity standards for revenue cycle leaders.
Ask the Expert: Directing a Decision Support Department
How finance leaders can prepare for a technical decision support role.