Ochsner’s Revenue Cycle Fellowship: An Investment in the Future
Ochsner Health System in Louisiana is working to prepare future healthcare leaders with a revenue cycle fellowship.
Benefits of Establishing Meaningful Work Standards for Revenue Cycle Staff
Good work standards that lay out quality and quantity expectations have not become obsolete with increased automation; rather, they are as useful and necessary as ever for healthcare organizations and their revenue cycle staffs.
Ask the Experts: Budget Staffing
Do you have a single position responsible for the capital and operating budget function across your health system, or is the function spread out with positions responsible for a specific function such as operating budget separate from capital and fixed assets?
Present Opportunities for Professional Growth
A clinical documentation improvement (CDI) advancement ladder is a useful mechanism for attracting and retaining top talent among clinical documentation specialists in an increasingly competitive market.
Choosing the Right Leader Can Help Organizations Overcome Roadblocks to Results
Many organizations are establishing results management offices to guide outcomes, accountability, transparency, and responsibility. These offices serve as the primary oversight structure for driving cost transformation.
Gamification: A New Tool for Improving the Performance of Healthcare Organizations
Through gamification, healthcare organizations can engage staff in performance improvement efforts by offering them nonmonetary incentives to pursue these efforts in the spirit of a game.
Health System Develops Productivity and Quality Standards for Remote Employees
Texas Health Resources revenue cycle leaders measure productivity for remote workers by evaluating the daily number of accounts employees secure for insurance authorizations and pre-registrations.
Texas Health Resources Work-from-Home Program Increases Productivity, Employee Satisfaction
Since 2013, the health system has allowed more than 300 revenue cycle staff members to work from home. Employee evaluations show that remote workers perform at 113 percent productivity, while staff working in the office perform at 108 percent of the expected productivity level.
Hiring for Effective Post Service Revenue Cycle Performance
Revenue cycle leaders agree that positive, motivated candidates can overcome a lack of back-end knowledge and experience to become valuable employees.
Finding Cost Savings in the Era of Value
The transition to value requires healthcare organizations to control costs while maintaining quality and patient satisfaction.