How an Iowa hospital earned 2 MAP Awards for excellence in revenue cycle performance
Henry County Health Center, a critical access hospital in Mount Pleasant, Iowa, has earned two MAP Awards and made noticeable strides toward financial transparency.
How providers should adapt to the demands of a consumer-driven healthcare system
Insights during a 2019 HFMA Annual Conference cohort revealed various approaches that providers can use to meet the increasingly urgent challenge of improving the patient experience.
Change Healthcare: Curbing Bad Debt by Improving the Patient Financial Experience
In this roundtable, several revenue cycle leaders discuss how they are tackling escalating patient responsibility, exploring the value of putting individuals on pathways toward payment that boost satisfaction and revenue.
Ontario Systems: Helping Healthcare Organizations Realize the Benefits of an Accountable Collections Team
Steve Scibetta, vice president and general manager at Ontario Systems, offers strategies for optimizing the revenue cycle, including employing supportive accounts receivable technology and building an accountable collections team.
Healthcare leaders should re-envision the revenue cycle as a driver of value
HFMA President and CEO Joseph J. Fifer explains why hospital and health system leaders should frame the revenue cycle as a value driver rather than as a cost center.
CareCredit: A proven payment solution
An industry-leading patient financial solutions company details how its credit card solution facilitates patient payment, helping the patient and healthcare organization.
How to improve patients’ payment experience, and health, by making it affordable
By creating a payment plan for patients that makes care more affordable to them, a healthcare provider can promote patients' health be making them less inclined to delay necessary care.
A Lannister always pays his medical debts (when offered a reasonable payment plan)
Pattie Kloehn of Healthwide Solutions and Bruce Haupt of ClearBalance describe trends in patient payment plans and detail how UConn Health achieved a 230% ROI on its own patient payment program. Also, five fast facts about revenue integrity.
How to increase point-of-service collections
Processes to improve out-of-pocket estimates and request upfront payments significantly increased point-of-service collections.
Ask the Experts: Patient Payment Plan Structures
What criteria should we use to set minimum payments for patient payment plans?