Price Transparency in Health Care: Highlights from the Task Force Report
Convened by HFMA, a task force made up of health plans, providers, consumers, employer groups, physician groups, and others has released guiding principles and recommendations for improving price transparency in health care.
Ask the Experts Answer: Cost-to-Collect Calculations
Q: We are basing staffing decisions on your benchmark of 2% of collections for cost-to-collect. Would you explain how you arrived at this percentage? We would like to obtain the facts and background that went into that research since it will be utilized at our facility for important decisions.
Ask the Experts Answer: Urgent Care Center
Q: We are opening an urgent care center that will be hospital-based. The consulting team that is setting-up the billing suggests that we have two different charge slips and two different prices -- one for self pay and one for insurance patients. I am not comfortable with this recommendation and would like guidance on charging two different prices.
Ask the Expert: CMS Statements for Medicare Patients
States--not CMS--have regulations in place related to timely patient notification of the availability of financial assistance/charity, as well as a statement that includes a summary of charges.
Ask the Expert: Patient Price Estimation
Advice for revenue cycle leaders on HFMA and online resources for determining patient price estimation.
Ask the Expert: Setting Industry Standards for Call Center Activities
Advice for revenue cycle leaders on how they should establish standards for call center activities based on their specific processes.
Ask the Expert: Adjusting and Automating Self-Pay Accounts
Adjusting and automoating self-pay accounts.
Revenue Cycle Forum Tools
Real-life spreadsheets, policies, and other resources that you can download and start using—today!
Experts Speak – Levin on Trends and Technology
Steven Levin, Connance Chief Executive Officer, shares recent trends he is seeing in the provider space in terms of self-pay, as well as tips on focusing technology efforts and follow-up account activity for streamlined results.