Analyzing pre-payment and point-of-service collections efforts
Important learnings from a June 2019 HFMA Annual Conference intercept survey about how hospitals and health systems are making strides in proactively collecting patient payments.
Surveys show rates of uninsured increased, underinsured remains significant
HFMA's Chad Mulvany says healthcare organizations should ensure their self-pay revenue cycle process follows best practices as it’s likely with more people uninsured there will be increased scrutiny of these processes.
How to ensure a positive patient financial experience
Creating the ideal patient billing experience not only improves revenue cycle performance, but also boosts patient satisfaction and quality scores.
How revenue cycle teams can maintain effective patient financial services in a distanced world
Amid the challenging times of COVD-19, it is critical for revenue cycle leaders to educate themselves about best practices either created or refined during the pandemic to effectively promote patient financial engagement in today’s world of social distancing.
iVita Financial: Reducing bad debt while improving the patient financial experience
Gain insight into a program that improves patient collections, accelerating cash flow and shrinking bad debt, while boosting patient satisfaction and enabling a more patient-centric service experience in this business profile.
Empowering patients in a time of crisis
This infographic explores how healthcare organizations are expanding patient payment methods due to COVID-19 and the reason these new payment strategies are significant.
Healthcare News of Note: Recent CMS regulations are in limbo under the new administration
News of Note for healthcare finance professionals is a roundup of articles from the past weeks, including, the Biden administration ordering a review of recently finalized regulations across government agencies, leaving the fate of several new CMS rules in question.
June 10-14: See what events are coming in healthcare
Highlights include an HFMA webinar on improving collections and reducing bad debt, conference calls by the Centers for Medicare & Medicaid Services and a Senate hearing on vertical consolidation in the healthcare industry.
TransUnion survey on consumerism: Healthcare consumers want to know the price of a service in advance
Healthcare organizations that have increased availability of price estimates and facilitate clear conversations about the account resolution process anecdotally report improvements in self-pay collections and patient satisfaction, says HFMA's Chad Mulvany.
Professional Credit: Engaging Patients in Their Financial Journeys
In this article, Professional Credit discusses how it helps healthcare organizations effectively and positively engage patients throughout their healthcare financial journeys.