Be prepared: Two ways healthcare providers plan for the unexpected
Privia Health's senior vice president of revenue cycle management discusses physician practice strategies for effective patient financial conversations before service delivery, and in another type of "preparedness," a hospital CEO shares memories of Hurricane Harvey and the steps his facility took to maintain operations.
The Future of Revenue Cycle (Part 2)
Nicholas Mendyka of the University of Virginia Health System Medical Center discusses price transparency, and HFMA director Todd Nelson talks about the revenue cycle of tomorrow. Also: five things patients can do to avoid surprise bills (and why hospitals should tell them).
What to expect when you are expecting
Welcome to Voices in Healthcare Finance. If you’ve listened to our podcast before, you’ll no doubt notice some differences in today’s episode. That’s because today, we’re debuting a brand new version of the podcast. From now on, we’ll begin each episode with the latest healthcare business news, then deliver provider stories and practical advice for healthcare finance leaders like you. We’ll release new episodes every other Wednesday with occasional bonus episodes that go in depth about a particular topic. On today’s episode, we begin a series that focuses on best practices in the revenue cycle. Then, we’ll discuss key opportunities to educate patients about their financial obligations.
Sneak Peek: The new HFMA Voices in Healthcare Finance podcast
Voices in Healthcare Finance will debut a new format on September 5. In this sneak peek, Erika Grotto interviews Sandra Wolfskill, one of HFMA's directors of healthcare finance policy, for the first installment of a six-part series about patient communication and the revenue cycle. Sound editing by Julian Suga and Bryan Kuhn.
How to increase point-of-service collections
Processes to improve out-of-pocket estimates and request upfront payments significantly increased point-of-service collections.
Part D savings plan dialed back
Part D plans will have fewer new tools to control drug spending than Medicare initially proposed.
The critical ‘money conversation’ providers should have with patients
Hospital revenue cycle leaders share how they have improved patient financial communications and raised the bar on their payment plans and other consumer-centric offerings.
6 tips for financial counselors
Two healthcare providers share important reminders for those assisting patients with their financial needs.
Efforts to Address Surprise Medical Billing Could Yield a Bipartisan Solution
The current political climate could pose a barrier to a solution for Congress solving surprise medical bills from providers outside of patients’ networks through legislation.
Beyond the Mandate: Better Strategies for Price Transparency
Some healthcare organizations have taken the spirit of new price transparency regulations a step further by striving to inform patients in advance about their true out-of-pocket costs for care.