Patient Financial Communications

Transparency rule could come this month, White House executive says

A controversial requirement for hospitals to publicly post the rates they negotiate with health plans is expected this month, according to a senior White House official.

Rich Daly November 8, 2019

In the wake of recent news, providers should examine their patient collection practices to avoid pitfalls

Best practices can help healthcare providers avoid some of the pitfalls of trying to collect on patient debt.

Nick Hut November 5, 2019

Legislative fight over surprise billing is nearing an end, congressional aide says

Congressional negotiators are said to be close to a compromise on legislation that aims to end surprise medical bills.

Rich Daly October 31, 2019

Consumer-oriented services necessary for healthcare providers to maintain patient loyalty

Convenience factors, including easy-to-use payment options, have a significant impact on patients’ loyalty to healthcare providers.

HFMA October 10, 2019

Patients, employees and technology lead revenue cycle transformation

From our sponsor, Parallon Revenue cycle is an intricate balance of delivering an exceptional experience that patients demand, while preserving the financial integrity that drives success. What better way to remain in a state of equilibrium than breaking away from antiquated workflows and processes and updating your infrastructure to ensure you exceed expectations on all fronts. The modern…

James Logsdon October 7, 2019

How an Iowa hospital earned 2 MAP Awards for excellence in revenue cycle performance

Henry County Health Center, a critical access hospital in Mount Pleasant, Iowa, has earned two MAP Awards and made noticeable strides toward financial transparency.

Erika Grotto September 25, 2019

Finding our way to meaningful price transparency

Healthcare organizations have the technology to deliver meaningful transparency to patients, including out-of-pocket estimates prior to service and clear, understandable patient statements.

Joseph J. Fifer, FHFMA, CPA September 24, 2019

2018 patient out-of-pocket costs increase 12%

A recent analysis found that about 59% of patients in 2018 had an average out-of-pocket expense between $501 and $1,000 during a healthcare visit. This was a dramatic increase from 39% in 2017.

HFMA September 13, 2019

Revenue Cycle Strategist: May 2019 Issue

Subscribers to Revenue Cycle Strategist may access the individual articles below. Patient Access How Texas Health Resources improved patient access and preservice revenue BY LOLA BUTCHER The health system uses a centralized preservice financial clearance department and automated dialers to contact 98 percent of scheduled patients before they receive services.  Web extra: Texas Health Resources preregistration pamphlet Patient…

HFMA September 11, 2019

Analysis: Groupon for healthcare services fills a void for consumer-focused pricing

It should be no surprise to U.S. healthcare providers that Groupons are available for healthcare services given the high cost of healthcare and lack of price transparency.

Chad Mulvany, FHFMA September 10, 2019
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