Patient Financial Communications

The COVID-19 impact on the revenue cycle for hospitals and other healthcare providers

Hospitals and other providers should be prepared for the impact of COVID-19 on various aspects of the revenue cycle, including billing and coding, patient financial responsibility and resources.

Matthew Hutt, CPA, CGMA April 16, 2020

Hospitals should partner with community groups to help educate the recently unemployed about exchange enrollment options

Many of the recently unemployed will qualify for a special enrollment period through the federal or state exchanges if the federal exchange hasn’t reopened.

Chad Mulvany, FHFMA April 8, 2020

Coronavirus’s impact on the U.S. economy calls for hospitals to increase financial counseling and review financial assistance and accounts resolution policies

The coronavirus pandemic's impact on the U.S. economy requires hospitals to increase financial counseling and review financial assistance and accounts resolution policies.

Chad Mulvany, FHFMA April 1, 2020

U.S. hospitals could face operating cost, revenue and uncompensated care issues due to the new coronavirus outbreak

HFMA's Chad Mulvany says despite the additional federal funding and moves by some states to help with testing and treatment for COVID-19, hospitals should anticipate increased operational costs and uncompensated care expenses.

Chad Mulvany, FHFMA April 1, 2020

Eliminating cost as a barrier to healthcare

An innovative financial services company talks about how it addresses patient payment pain points, offering patients interest-free payment arrangements without any fees and helping healthcare organizations improve self-pay collections without increasing domestic spend.

HFMA March 31, 2020

Quality is table stakes, but patient financial experience of care is key to future referrals

A high-quality patient financial experience of care is key to a steady stream of referrals.

Chad Mulvany, FHFMA February 24, 2020

Compromise on surprise medical bills is coming, congressional staff say

A compromise solution for surprise medical bills is nearing and could include costs for both providers and health plans.

Rich Daly February 20, 2020

Hard truths about the state of the healthcare industry

HFMA's president and CEO, Joseph Fifer, provides a straightforward assessment of likely changes to come in healthcare in the 2020s and what healthcare executives should do to to prepare.

Rich Daly February 11, 2020

HFMA conference in New Orleans focuses on achieving a consumer-centric revenue cycle

HFMA conference in New Orleans focuses on achieving a consumer-focused revenue cycle.

Erika Grotto February 5, 2020

Revenue Cycle Strategist December 2019

The December 2019 issue of Revenue Cycle Strategist features articles on building a chargemaster, new coding changes for 2020, revenue integrity, evaluating and management charges and patient financing.

HFMA January 17, 2020
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