Patient Financial Communications

Offering long-term payment plans to meet the financial needs of patients

A forward-thinking bank talks about its accessible patient finance program, which gives patients a way to afford care while ensuring timely payment for healthcare organizations.

HFMA August 31, 2020

Healthcare consumers want information personalized to their situation from health plans

HFMA's Chad Mulvany says patients and consumers need information that’s relevant to their specific clinical situation and out-of-pocket costs for price and quality information to be meaningful.

Chad Mulvany, FHFMA August 3, 2020

Top long-range challenges for healthcare organizations in the aftermath of COVID-19

Guidehouse's David Burik anticipates much variation in how well organizations weather COVID-19 and reviews types of long-range challenges providers may face in the pandemic's aftermath.

Deborah Filipek July 31, 2020

Rethinking patient payments and providing a consumer-friendly experience

An innovative healthcare technology company talks about how its technology-fueled billing and payment platform enables a compassionate patient financial experience while efficiently driving revenue into a healthcare organization.

HFMA July 31, 2020

Why it’s so important for healthcare providers to discuss cost and payments with patients

The patient financial conversation is more important than ever in a time of COVID-19.

HFMA July 29, 2020

Congress may not provide a surprise bill fix prior to the election, but patients may find HFMA’s consumer guide useful

Given Congress is unlikely to provide a surprise bill fix prior to the election, Chad Mulvany suggests hospitals provide patients with HFMA's consumer guide on avoiding surprise bills to learn what questions to ask prior to any scheduled services.

Chad Mulvany, FHFMA July 29, 2020

Hospital groups urge court rejection of ‘unlawful’ charge transparency rule

Hospital advocates highlighted a range of statutory and cost concerns in amicus briefs to an appeals court considering a CMS price transparency requirement.

Rich Daly July 28, 2020

How healthcare providers can help the 5.4 million people that have lost insurance

HFMA's Chad Mulvany says healthcare providers adherence to HFMA's medical accounts receivable resolution best practices can help them increase cash balance yields, avoid negative publicity and treat patients the right way.

Chad Mulvany, FHFMA July 23, 2020

Hospitals scramble to meet price transparency requirements after court decision

Hospitals have a lot of costly work to do to meet CMS requirements to publicly post the rates they negotiate with health plans.

Rich Daly July 7, 2020

Delayed care will have a butterfly effect on the Medicare Advantage rate setting

HFMA’s Chad Mulvany says healthcare providers can take specific actions to reengage with patients who are postponing and/or avoiding healthcare for fear of being exposed to COVID-19.

Chad Mulvany, FHFMA May 27, 2020
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