Survey: COVID-19 profoundly affecting patient collections and financial assistance programs
This report focuses on key takeaways of the COVID-19 pandemic’s effect on patient collections at healthcare facilities based on an HFMA online survey for Digital Annual Conference attendees.
Deconstructing the CMS price transparency rule
By Jan. 1, 2021, hospitals and health systems must create and make public a list of standard charges for the top items and services they provide, per CMS. An executive discusses the challenges and opportunities this presents in this overview.
Racial disparities in business processes can exacerbate financial barriers to healthcare: What leaders should know
HFMA President and CEO Joe Fifer explains what healthcare leaders can do to reduce health inequities related to business operations.
Self-pay A/R best practices, Stark Law with Rep. Roger Marshall and CMS’s price transparency rule
Chad Mulvany talks with members of the task force that developed recommendations around self-pay accounts receivable best practices, Rich Daly interviews Rep. Roger Marshall about his efforts to get CMS to speed up their overhaul of Stark and Antitrust laws. Gregory Adams from sponsor organization Panacea discusses some aspects of CMS's price transparency rule that hospitals might be missing.
Major insurers roll back no-cost sharing telehealth services
HFMA's Chad Mulvany says patients who received a surprise bill for a telehealth visit will likely blame the provider.
HFMA issues updated patient bill payment guidelines amid pandemic, public pressure
HFMA recently updated its industry guidelines on billing dispute resolution practices in response to the financial challenges of the pandemic and public pressure.
Offering long-term payment plans to meet the financial needs of patients
A forward-thinking bank talks about its accessible patient finance program, which gives patients a way to afford care while ensuring timely payment for healthcare organizations.
Healthcare consumers want information personalized to their situation from health plans
HFMA's Chad Mulvany says patients and consumers need information that’s relevant to their specific clinical situation and out-of-pocket costs for price and quality information to be meaningful.
Top long-range challenges for healthcare organizations in the aftermath of COVID-19
Guidehouse's David Burik anticipates much variation in how well organizations weather COVID-19 and reviews types of long-range challenges providers may face in the pandemic's aftermath.
Rethinking patient payments and providing a consumer-friendly experience
An innovative healthcare technology company talks about how its technology-fueled billing and payment platform enables a compassionate patient financial experience while efficiently driving revenue into a healthcare organization.