Why healthcare organizations should adopt a transformational mindset coming out of COVID-19
As the healthcare industry starts to look beyond the COVID-19 pandemic, leaders should consider how they can go beyond recovery to transform their operations.
COVID-19: How healthcare leaders help their organizations be more consumer-oriented coming out of the crisis
In the wake of COVID-19, healthcare leaders should go beyond reconstruction to consider ways to permanently improve the patient experience.
3 keys for hospitals seeking to establish a work-from-home setup for patient financial services
During a six-year process to move its Patient Financial Services department to a full-time work-from-home setup, Spectrum Health learned key lessons and best practices.
Professional Credit: Engaging Patients in Their Financial Journeys
In this article, Professional Credit discusses how it helps healthcare organizations effectively and positively engage patients throughout their healthcare financial journeys.
New legislation seeks to take unwelcome surprises out of patient billing
A new law called The No Surprises Act is designed to prevent healthcare consumers from getting stuck with potentially large bills after receiving out-of-network care.
Appeals court rejects hospitals’ objections to new price transparency policy
An appeals court panel rejected hospitals’ effort to halt the Jan. 1 requirement for hospitals to begin posting the rates they negotiate with health plans.
CMS plans aggressive price transparency enforcement while hospitals urge a halt to the new rules
CMS plans aggressive enforcement of the looming hospital price transparency requirements, as hospitals urge judicial and Biden administration interventions.
Congress passes funding compromise with only $3 billion in provider aid
A final federal spending and coronavirus relief package includes big wins and losses for hospital finances.
3 tactics for unlocking value in healthcare operations
Three organizations share their approaches and results from case studies they presented at the HFMA Digital Annual Conference around solutions driving improved operational and revenue cycle performance in healthcare.
How hospitals are trying to get patients to return amid COVID-19
Hospitals are using a variety of efforts — from television campaigns to patient outreach — to get patients to return for care.