Patient Access

Short-term plans have little adverse effect on insurance market: study

Although a federal boost to short-term insurance plans raised alarm among hospital advocates, early evidence suggests there has been little adverse impact on the individual insurance market.

Rich Daly May 20, 2019

HFMA’s Annual Conference features revenue cycle sessions

In addition to addressing revenue cycle challenges and solutions, the conference offers customized cohort sessions and keynote speakers focused on innovation.

HFMA May 14, 2019

Interoperability and Patient Access to Health Data Proposed Rule Summary

This document summarizes the proposed rule on interoperability and patient access to health data, published by CMS, in the March 4, 2019, Federal Register.

HFMA March 6, 2019

Meadows Health Digital Initiative Improves Patient Communication and Reduces Errors

Meadows Health patient engagement technology has had a positive impact on the registration process, patient satisfaction, and revenue.

Mike Hagan March 5, 2019

National Hospital Survey Shares Insight into CMS’s Price Transparency Requirement

Hospitals expressed uncertainty about the usefulness of information supplied in response to CMS’s IPPS transparency requirements, but also recognize that the rule amplifies healthcare industry efforts to provide meaningful price estimates for healthcare services. 

Jamie Cleverley February 21, 2019

Three Strategies for Improving Patient Access in Physician Practices

Stanford Health Care enhanced patient access at newly acquired physician practices by identifying key metrics, improving the efficiency of workflows, and leveraging technology.

Lisa A. Eramo January 8, 2019

Hospitals Plan Responses to Rising Uninsured Rates

Dec. 14—New data showing that the number of uninsured increased in 2017 for the first time since 2010 have left hospitals to find responses to protect their finances.

Rich Daly December 17, 2018

Recalibrating Payment in the Era of Consumerism

Among the key functions of an effective patient access program are to ensure patients receive clear and concise bills for their health care and to make those bills easy for patients to pay at the time of service.

Scott Herbst November 28, 2018

Primary Care Clinic Increases Access Without More Providers

Saint Louis University General Internal Medicine primary care clinic reduced patient call and appointment wait times and added an average of 218 appointments per month after implementing an automated phone system and outsourcing scheduling.

Lola Butcher November 14, 2018

Transforming Patient Access and Engagement

St. Luke’s Cornwall Hospital overcame patient access challenges with more than a technological fix. The hospital necessitated a culture change and put a high priority on data capture and analysis of previously unmeasured KPIs.

Jill Barton November 2, 2018
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