Eliminating cost as a barrier to healthcare
An innovative financial services company talks about how it addresses patient payment pain points, offering patients interest-free payment arrangements without any fees and helping healthcare organizations improve self-pay collections without increasing domestic spend.
Perspective matters when it comes to media scrutiny of health system collection practices
HFMA’s Chad Mulvany says 31,000 lawsuits may seem like a lot but adjusted to an annual basis and the population of the study’s geographic area, the actual number is much smaller than one would expect.
HFMA’s Consumerism Maturity Model provides an opportunity for healthcare organizations to assess their consumer readiness
Provider organizations can assess and improve their consumerism readiness using HFMA’s Consumerism Maturity Model.
The new hfm is (re)designed to help you get what you need faster and easier
A new, next-level design makes hfm easier to read and more useful than ever.
Not-for-profit hospital status coming under increasing scrutiny
Despite tax-exempt hospitals providing $95 billion in total benefits to their communities in 2016 alone, it's anticipated that hospitals' tax-exempt status will see additional scrutiny.
HFMA and CareCredit conduct survey on consumer-centric strategies being used to drive patient-centric healthcare
Consumerism emerged as a top concern among healthcare executives in a survey conducted jointly by HFMA and CareCredit.
Coding denials: Creating an effective appeal strategy
Distinguishing coding denials from clinical validation denials is an ongoing challenge, and a good place to review processes.
St. Luke’s Health System decides to allow carefully monitored, specific-payer access to its EHR after buy-in from all internal stakeholders
Idaho-based St. Luke’s Health System is allowing payers to access patient records directly through their EHR.
Targeting deteriorating margins to preserve mission delivery
A tips-focused article about maintaining tight margin control to ensure an organization can successfully deliver on its mission statement. Includes lessons learned from a recent HFMA Strategic CFO Council meeting.
Quality is table stakes, but patient financial experience of care is key to future referrals
A high-quality patient financial experience of care is key to a steady stream of referrals.