How to unleash the true value of your remote reps using workforce management
A data-driven management approach to revenue cycle that empowers your staff could effect sweeping change for improved long-term financial health.
From intake to billing: 5 tips for safe, successful digital communications with patients
Patients know what service excellence is. In their daily interactions with companies, they’ve come to expect it. It’s reasonable for patients to want and expect their healthcare providers to offer the same level of service by meeting them on their preferred digital communication channels. Fortunately, there are no rules against communicating with patients digitally. Doing…
61% of hospitals say future compliance with price transparency will impact financial processes: HFMA poll
An HFMA-Strata survey found 61% of hospitals and health systems are revamping financial processes in light of price transparency.
Solving revenue cycle challenges with automation: 4 tips for maximizing your ROI
The healthcare revenue cycle is ripe for the kind of transformative change that automation technologies can bring. In fact, there may be no better application for these technologies.
2 proven strategies that can help healthcare providers reduce denials and strengthen their revenue cycle
Healthcare providers should consider the use of two proven strategies to reduce claim denials: Maximize reps follow up ability and close the gap between the front end and back end with a continuous feedback loop.
3 reasons healthcare providers are eager to offer text-to-pay convenience
Healthcare providers should consider the benefits of offering a text to pay option for their patients.
40% of hospitals reconsidering traditional budgeting amid pandemic: HFMA poll
A n October 2020 HFMA survey, by Strata Decision Technology, found that the COVID-19 pandemic prompted many U.S. hospitals to consider moving from a traditional budgeting process to rolling forecasting, with one in five already having made the move.
5 ways to measure rep productivity
To move your performance in a positive direction and recover more cash more quickly at less cost, you need to start measuring rep productivity in meaningful, actionable ways.
An organization’s consumer strategy must change with the times
Telemedicine and teleworking are up, employment is down, and healthcare leaders are working to balance it all.
Your electronic health record wasn’t built for recovering accounts receivable
Healthcare organizations can optimize accounts receivable by addressing key potential gaps.