Healthcare disruptors like Amazon get good patient reviews, but questions about quality abound
The podcast news team tackles the topic of quality when disruptors enter the healthcare space. Join Senior Editor Nick Hut and Policy Director Shawn Stack for a hard look at issues of safety and best practices when customer convenience reigns supreme.
Surprise-billing arbitration updates include a lawsuit and new context on rate-setting approaches
A provider association that earlier won a lawsuit over the No Surprises Act arbitration process is going to court again over the same issue.
Hospitals issue plea for healthcare policymakers to do more to buttress the industry
The American Hospital Association and hospital leaders say recent financial trends are unsustainable for many organizations.
What identification of victims of TWA Flight 800 taught the healthcare industry about medical records
Beth Friedman, a senior partner at FINN Partners, shares the story of her experience helping identify the 230 victims of the TWA Flight 800 crash in 1996 via medical and dental records.
Recent changes to E/M coding mean time-based billing could be advantageous for longer visits, study finds
Depending on patient volumes, clinics could benefit from incorporating time-based billing instead of relying on CPT coding approaches.
Three opportunities to improve the patient experience — before the patient steps in the door
Providing a positive patient experience requires attention at every encounter. With today’s staffing shortages, however, this can be challenging.
Revenue cycle automation helps health systems regain financial footing during COVID-19 and beyond
Bots and other forms of automation are helping hospitals keep up with the revenue cycle at a time when resources are limited.
PMMC’s Estimator PRO increases pricing transparency and upfront collections
Looking to invest in software? One company uses a patient estimation system, which has resulted in enhanced productivity for more than 500 hospitals with an average 10 to 1 ROI.
Health Services Financing helps providers offer all patients a touchless financing program
One company uses its patient financing program to address patient access to care and the rising cost of healthcare, two of healthcare’s biggest challenges.
TransUnion Medicare DSH solution helps hospitals identify reimbursement opportunities
Medicare disproportionate share hospital payments payments help serve low-income populations, but comes with a set of challenges such as identifying eligible patients. See one company’s solution by leveraging unique processing and data integration.