Two-Midnight Rule Redux
Concerns about the two-midnight rule continue, but experts insist that they can be overcome with better education of utilization review and case management staff.
Ask the Experts: Self-Pay Discount Policies
Our hospital is developing a self-pay discount policy. What are some of the legal ramifications we should be aware of?
Developing an Effective Revenue Cycle Meeting Agenda
An effective revenue cycle department meeting covers KPI updates, challenges and successes, and input from other department leaders as needed.
Millennials Set Pace for Healthcare and Revenue Cycle Management
Millenials want convenient onsite and virtual healthcare service options as well as transparent pricing and easy-to-use payment tools.
Ask the Experts: Staffing Models
Is there a hospital business office staffing model or documentation that includes number of billers, collectors, precertification, authorization specialists, and customer service?
How CHRISTUS Health Supports Exchange Enrollment
CHRISTUS Health appoints regional executives who work with coalition partners to reach market-specific health insurance exchange enrollment goals.
Ask the Experts: Attorney Fees for Collections
I discovered that a law firm is adding an “attorney fee” on its first patient collection letter. Is this compliant with collection guidelines?
Cash Recovery: How Richmond University Medical Center Repaired 6 Areas to Boost A/R
Richmond University Medical Center increased revenue by $19 million over a three-year period by improving preauthorization and registration flow and developing committees to work with payers, among other strategies.
Ask the Experts: ICD-10 Transition
Now that the ICD-10 conversion deadline has passed, what are the top issues that providers are seeing?
Ask the Experts: Medical Record Documentation
Please share a sample template for medical record documentation for implanting cardiac defibrillators.