Plateau Busting: Transforming a CDI Program to Optimize Quality and Revenue
United Health Services, a not-for-profit health system serving New York, realized substantial benefits by implementing a clinical documentation improvement program.
Financial Leaders Are Key Collaborators in Patient Access Restructuring
Finance leaders provide critical information and expertise in healthcare organizations that are looking to improve patient access.
Ask the Experts: Chargemaster Updates
Are members of the group assessing their chargemasters annually? What do they consider when deciding which charges to increase and by how much?
Ask the Experts: Stat Order Designation
I am seeking guidance on time frames that define stat orders, patient financial liability waivers for stat orders, and health system liability if patients wait to receive tests ordered as stat.
Partnering with Other Providers to Develop Community Needs Assessments
Four Milwaukee-area health systems are working together to complete federally mandated community needs assessments more efficiently. They partner with 18 local health departments to collect and analyze data that informs their local health improvement strategies.
Let Data Drive the Design
Healthcare providers can use methodical statement design approaches to successfully engage patients in the billing process.
Cone Health Overhauls Patient Engagement Strategy
New patient statements and a web portal helped Cone Health increase patient cash collection by nearly $13 million during a two-year period.
Revenue Cycle Risks and Rewards in the Era of Value-Based Care
Physician specialty practices face the daunting task of recalibrating their revenue cycle management processes to optimize their financial performance under value-based care.
Forum Networking Webinar: Patient Financial Communications: Presbyterian Healthcare Services Case Study
A revenue cycle leader describes an award-winning patient financial communications program that includes processes for scheduled, unscheduled, emergency, and self-pay patients.
Yale New Haven Hospital Homeless Patient Screening Tool
Yale New Haven Hospital asks specific housing-related questions to determine whether patients are homeless.