Ask the Experts: Medicare Small Balance Payments
Is there any concern if copayment under a certain amount are written off?
Removal of CMS Regulatory Language May Leave Providers Vulnerable on EFT Fees
April 6—Some healthcare providers are fretting over the disappearance of a section on the Centers for Medicare & Medicaid Services (CMS) website that prohibits fees on provider payments made through electronic funds transfers (EFTs), saying the absence of such language could allow third-party administrators to short their income.
4 Steps for Effective and Efficient Patient Prepayment
William Todd Andros explains how hospitals and health systems can improve patient payment.
Reducing Bad Debt with Flexible Patient Financing Options
Steve Burr describes how healthcare organizations can improve collections by giving patients choices about how and when to pay.
5 Steps for Consumer-Friendly Payment Options that Raise Satisfaction and Revenue
Today’s hospitals rely more on innovative consumer-friendly revenue capture solutions because of increasing patient responsibility and the risk of non-payment. Providers benefit significantly from implementing technological and non-technological solutions that integrate with operational workflows to mitigate leakage and increase cash flow.
CHRISTUS Health’s Digital Check-In Process Receives High Patient Ratings
CHRISTUS Health introduced a paperless check-in process that received overwhelmingly positive patient satisfaction rates. Within six months of completing the launch, per-patient revenues increased by 5.9 percent, which more than covered the expense of the digital check-in technology.
The ‘Narrow Network’ Trap—and How to Avoid It
Establishing protocols for checking eligibility and benefits for every patient is one way that physician practices can avoid the traps posed by narrow networks. Insurance eligibility is getting even more complicated. Since the advent
Can a “Cookie” Mentality Help You Collect More Patient Payments?
Alan Nalle describes how a retail mindset can help healthcare organizations communicate with patients.
More Than Half of Consumers Have Concerns About Paying Medical Bills Online
Approximately two-thirds of millennials are not comfortable with current security associated with online medical bill payments, with Generation X and Baby Boomers following at 58 percent.
Do Medical Credit Cards Make Sense for Providers?
Primarily used by dentists, cosmetic surgeons, and veterinarians, medical card issuers are looking for a broader range of providers, including hospitals and health systems.