Using Seventh Characters
What are the key factors to consider when training coders on seventh characters?
4 Digital Principles Help Patients Understand Financial Responsibility
Providers can embrace the best practices and tools from the digital world to help consumers better understand and navigate their payment experience.
Launching Revenue Integrity Programs in Hospital-Owned Practices
University of Maryland St. Joseph Medical Center’s revenue integrity program ensures a formal process to perform regular audits and educate physicians and their staff about compliance, and under-coding as well as over-coding.
Navigating Bad Payer Behavior in Emergency Services Billing
Weaver Hickerson and Tyler Williams propose three strategies to mitigate risk of denials in the emergency department in the wake of changes in insurer policy.
It’s all connected
Efforts to improve the patient financial experience should not be undertaken in isolation. HFMA President and CEO Joe Fifer explains why.
From Our Sponsor
A cohort at HFMA’s Annual Conference examined various strategies for enhancing the patient financial experience.
7 Ways to Combat Changing Payment Models and Speed Up Patient Collections
As patients have more financial stake in their care, they are seeking out health organizations that offer more consumer-focused experiences.
Don’t Steer Away from Auto Accident Revenue Cycle Challenges
Brad Williams describes helpful strategies for recovering payments due based on patient involvement in auto accidents, which can be difficult to navigate but well worth pursuing.
HCC Coding: What Is It?
Hierarchical Condition Categories (HCCs) categorize diagnoses codes into groups with clinical and financial similarities and this payment method is coming on to the scene quickly.
A Different Approach to Measuring Patient Payments
A different and more meaningful approach than tracking weekly patient payments is to monitor payment opportunities captured and missed.