Valuing Patients as Consumers
February marks National Wise Health Care Consumer Month. HFMA President and CEO Joe Fifer encourages healthcare finance leaders to reflect on what their organizations are doing to help patients and community members feel valued as consumers.
Missing, Lagging Charges Lead Provider Revenue Concerns
Jan. 18—Provider organizations’ leading challenges in the revenue cycle are missing and lagging charges, according to a new survey.
Ask the Experts: MRI Billing
Are there opportunities to bill for a freestanding MRI/CT center using a UB04 instead of 1500?
9 Tips from HFMA’s Consumer Guide
Healthcare providers can use a recently released consumer guide to help patients avoid surprise bills.
Why don’t more patients use transparency tools?
A critical factor in shifting consumer behavior is creating more compelling incentives, says Sally Rodriguez of the Health Care Cost Institute.
Three Strategies for Improving Patient Access in Physician Practices
Stanford Health Care enhanced patient access at newly acquired physician practices by identifying key metrics, improving the efficiency of workflows, and leveraging technology.
Price Transparency: The View from Washington
HFMA President and CEO Joe Fifer discusses implications of a new federal report that addresses price transparency.
Psychology and Behavioral Change Theory as Applied to Changing Revenue Cycle Payment Models
Healthcare providers should consider a retail-like payment experience for patients.
Improving Patient Financial Engagement
A research highlight that delves into key takeaways from a June 2018 HFMA member survey about patient payment perspectives and strategies.
Hospitals Plan Responses to Rising Uninsured Rates
Dec. 14—New data showing that the number of uninsured increased in 2017 for the first time since 2010 have left hospitals to find responses to protect their finances.