Revenue Cycle Management

First, last and only: Seizing the opportunity for patient financial conversations

Eric Foust of IntegraConnect and Chris Watanabe, a former executive at the Regional Emergency Medical Services Authority, talk about the particular challenges of collecting patient information during an ambulance transport. Then, in a sponsored segment by CareCredit, senior vice president Tuck Ross will talk about the behavior and treatment of patients as consumers.

Erika Grotto July 19, 2019

Analysis: Out-of-pocket costs increased faster than wages in 2018

The latest TransUnion Healthcare report shows a 12% increase in patient out-of-pocket costs while wages grew only 3%, proving the need for hospitals and health systems to engage patients in a discussion about their out-of-pocket responsibility.

Chad Mulvany, FHFMA July 15, 2019

Chargemaster reviews promote outpatient revenue integrity

We are experiencing increased denials and loss of revenue as a result of chargemaster issues related to outpatient services coding. What steps can we take to identify the issues and clean up the chargemaster?

Caroline DeLaCruz July 7, 2019

8 KPIs for measuring Medicaid eligibility and advocacy

A regular KPI review process will allow revenue cycle leaders to identify problems and develop a plan for remediation.

Marie Hinds July 7, 2019

Positive patient experiences lead to timely payments

The shifting healthcare landscape is turning more patients into payers.

David Shelton July 5, 2019

How one hospital improved patient access, specialty referrals and completed-appointment rates

Texas Children’s Hospital achieved financial and operational improvements after streamlining referral and scheduling processes to better accommodate providers and patients.

Richelle Fleischer, CPA, MPH July 3, 2019

Pursuing a Proactive Denials Strategy Helps Resolve Denials and Prevent Recurrence

A look at how one company is partnering with healthcare organizations to use data and technology to address the root causes of long-standing problems, including denials.

HFMA July 1, 2019

How Texas Children’s Hospital’s patient-access initiative enhanced revenue opportunities

For Texas Children's Hospital, a key to capitalizing on patient revenue opportunities identified by its patient access initiative was to reduce losses that arose from out-of-network insurers.

HFMA June 30, 2019

5 tips for an effective internal collection process

Given the challenges long-term care and skilled nursing facilities face, these provides require an effective collection process.

HFMA June 30, 2019

Hospital executives urge colleagues to comment on upcoming transparency rules

Hospital and health leaders were urged by their colleagues to watch for and comment on coming rules implementing this week’s White House executive order on price transparency.

Rich Daly June 28, 2019
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