Ask the Experts: Presumptive Eligibility
Is a free service provided on the basis of presumptive eligibility allowable for charity on Medicare’s cost report worksheet S-10?
Payer access to EHR data improves cash flow
Sharp Healthcare gives some payers limited access to their members’ EHR data, which reduces the time-consuming cycle of level-of-care authorization denials, appeals, and ultimate approvals.
Address Patient Financial Risk in Pre-Service to Boost Revenue and Earn Loyalty
To improve patient satisfaction and decrease uncompensated care, educate patients on their healthcare expenses, benefit coverage, and payment options.
Larger Patient Payments Call for Provider Involvement
Patient financial responsibility increased by 11 percent between the final months of 2016 and 2017.
A Snapshot of Patients Who Use Healthcare Financing: 11 Things to Know
Samaritan Health’s patient financing program has evolved from term loans with interest rates to two options: a credit line at no interest for 24 months and a credit line at 6 percent APR up to 60 months for those who need longer terms.
UAB Medicine’s Check-in Kiosks Please Patients and Improve Processes
Impressed with the patient-friendly benefits of check-in kiosks at its orthopedic clinic, UAB Medicine has expanded installation to most of its outpatient clinics. The kiosks speed registration, improve data collection, and increase patient payments.
Avoid ED Claim Challenges by Developing CDI Teams
UnitedHealthcare’s new policy of auditing certain emergency department claims should prompt hospitals to seek the expertise of clinical documentation improvement teams in outpatient claim processing.
Metro Health Improves Cash Flow by Offering New Payment Options
Metro Health’s payment options include community benefit discounts, charity care sliding scales, and a zero-percent interest payment plan, which has improved cash flow and flattened bad debt.
CHRISTUS Health’s Digital Check-In Process Receives High Patient Ratings
CHRISTUS Health introduced a paperless check-in process that received overwhelmingly positive patient satisfaction rates. Within six months of completing the launch, per-patient revenues increased by 5.9 percent, which more than covered the expense of the digital check-in technology.
What Anthem’s Imaging Policy Means for Hospitals
Hospitals that own outpatient imaging departments should not ignore the significance of Anthem’s new imaging site-of-care policy.