Financial Counseling

Debt collectors could take stimulus payments from millions of Americans

Given the media's heightened scrutiny of healthcare collections activity, hospital and health system leaders should ensure any business partners used for collections understand revenue cycle best practices during the pandemic-induced recession.

Chad Mulvany, FHFMA April 24, 2020

Hospitals should partner with community groups to help educate the recently unemployed about exchange enrollment options

Many of the recently unemployed will qualify for a special enrollment period through the federal or state exchanges if the federal exchange hasn’t reopened.

Chad Mulvany, FHFMA April 8, 2020

Rural hospital finances hit hard by looming threat of COVID-19 as leaders scramble to preserve cash

Although most healthcare providers are likely to take a financial hit from the coronavirus pandemic, rural hospitals are especially vulnerable and are scrambling to preserve cash.

Susan Birk April 7, 2020

Coronavirus’s impact on the U.S. economy calls for hospitals to increase financial counseling and review financial assistance and accounts resolution policies

The coronavirus pandemic's impact on the U.S. economy requires hospitals to increase financial counseling and review financial assistance and accounts resolution policies.

Chad Mulvany, FHFMA April 1, 2020

Not-for-profit hospital status coming under increasing scrutiny

Despite tax-exempt hospitals providing $95 billion in total benefits to their communities in 2016 alone, it's anticipated that hospitals' tax-exempt status will see additional scrutiny.

Chad Mulvany, FHFMA March 4, 2020

HFMA conference in New Orleans focuses on achieving a consumer-centric revenue cycle

HFMA conference in New Orleans focuses on achieving a consumer-focused revenue cycle.

Erika Grotto February 5, 2020

Revenue Cycle Strategist December 2019

The December 2019 issue of Revenue Cycle Strategist features articles on building a chargemaster, new coding changes for 2020, revenue integrity, evaluating and management charges and patient financing.

HFMA January 17, 2020

Long-term financing rises as top patient concern

An overwhelming majority of respondents to a survey patient payment experience say they need more than 12 months to repay their healthcare costs.

HFMA December 7, 2019

The challenges and opportunities in pursuing a patient-centric financial experience

A roundtable of healthcare revenue cycle leaders examines the pressing need to keep patients at the center of revenue cycle activities to increase yield and patient satisfaction while lowering administrative costs.

HFMA December 2, 2019

In the wake of recent news, providers should examine their patient collection practices to avoid pitfalls

Best practices can help healthcare providers avoid some of the pitfalls of trying to collect on patient debt.

Nick Hut November 5, 2019
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