Billing and Collections

The Patient-Centric Revenue Cycle Roadmap

This tool is a graphic depiction of the contemporary revenue cycle road map, providing a description of and context for the typical revenue cycle work flows with a focus on the consumer, the patient, and the customer.

HFMA November 14, 2016

Ask the Experts: Price Estimates

What points should a hospital or medical group consider when generating a pre-service estimate of patient responsibility for patients with traditional Medicare coverage?

HFMA October 11, 2016

Ask the Experts: Calculating A/R

When calculating days in accounts receivable (A/R), do you remove credit balance accounts from the A/R aged trial balance (ATB), or do you use the net A/R including credit balances?

HFMA August 9, 2016

Ask the Experts: Behavioral Health Revenue Cycle

Please explain the significant differences and challenges inherent in behavioral health revenue cycle.

HFMA August 9, 2016

How Emory Clinic Uses Game-Based Principles to Boost Productivity

Leaders at Emory Clinic use gamification techniques to improve revenue cycle staff performance. In three months, A/R staff increased their productivity by 7.9 percent, trimmed six days from net days in A/R, and increased net payments by 6.2 percent.

Laura Ramos Hegwer July 11, 2016

Ask the Experts: Robotics

How are healthcare organizations implementing charge master items for the da Vinci robot, including the disposable products?

HFMA July 11, 2016

Ask the Experts: Benchmarks for Credit Balances

What benchmark statistics are available to set key performance indicator goals for credit balances and undistributed payments for hospitals and physician practices?

HFMA July 11, 2016

Forum Webinar: Bundled Payment Models: CJR and More

During this May 17, 2016, webinar, a hospital leader and a bundled payment expert shared their perspectives about the challenges of  implementing bundled payment programs, specifically related to orthopedic episodes and physician engagement.

HFMA July 1, 2016

When Patients Decline To Buy Exchange Coverage

Three revenue cycle leaders explain how their organizations extend financial assistance to patients who decline to obtain coverage from an insurance exchange, even though they are eligible to do so.

Lola Butcher May 12, 2016

Developing an Effective Revenue Cycle Meeting Agenda

An effective revenue cycle department meeting covers KPI updates, challenges and successes, and input from other department leaders as needed.

Ed Avis April 5, 2016
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