Ask the Experts: Self-Pay Accounts
Has anyone placed self-pay unpaid accounts with a third-party agency at day 90? If so, was it beneficial or detrimental?
Electronic Claim Processing Can Save Millions of Work Hours
If providers fully adopt automated processes for claim transactions, a minimum of 1.1 million hours of administrative work could be saved per business week each year, according to a 2016 CAQH study.
Tackling Preservice Pricing Plans
Despite evidence that patient demand for preservice pricing is growing, only 30 percent of patients are being offered pre-treatment cost estimates.
Solving the Unique Revenue Cycle Challenges of EMS Providers
An EMS provider cut A/R days in half by addressing the unique challenges of emergency medical service revenue cycle processes―limited time to capture patient data and insurance coverage information and a lack of technology integration with other healthcare providers.
How to Improve Up-Front Collections at a Surgery Center: One Health System’s Success Story
A Virginia medical center found that patients who are provided with accurate cost estimates are more likely to pay up front for their procedures.
Changes in the Healthcare Landscape Affecting Collections
Adapting to changes and challenges in today’s healthcare economy will allow hospitals and health systems to effect sustainable change.
Improving Point-of-Service Collections
A Colorado-based health system developed an innovative tool to better track and improve patient collections.
A Closer Look at Effective Early-Out Strategies
Healthcare organizations are catching up with other industries in their approaches to patients as consumers and the customer experience. Emerging alternatives to traditional billing and collections practices can increase timely patient payments while building strong patient relationships.
Professional Credit: ‘The New Deal’ Approach to Healthcare Collections is Data-Driven and Consumer-Focused
Professional Credit’s President Scott Purcell and Chief Marketing Officer Jeff Johnson discuss the value of having a comprehensive and responsive collections partner.
Ask the Experts: Revenue Cycle Metrics
Do you have data on top decile and 50th percentile performance for revenue cycle metrics?