Baylor Scott & White Revamps Patient Payment Processes, Saves $1.5M in Agency Fees
A Dallas-based health system increased POS collection by incorporating more up-front discussions on patients’ out-of-pocket costs and offering more payment options.
Optimize Patient Payments with a Unified Merchant Services Solution
By using a unified merchant services approach, healthcare organizations can give patients the ability to pay how they want, where they want, and when they want—opening opportunities to optimize revenue streams and cash flow in the process.
Patients as Payers: An Analysis of Current Trends
Patient payments have increased overall, but the actual dollar value of most individual transactions decreased by 3 percent, potentially indicating that patients are finding it difficult to come up with all the money owed at point of service.
Award-Winning Healthcare Providers Offer Insights for Improved Revenue Cycle Performance
The 17 winners of HFMA’s 2017 MAP Award for High Performance in Revenue Cycle offer tips on revenue cycle excellence that can benefit other providers.
Payment Security and Compliance: A Primer for Healthcare Revenue Cycle Decisionmakers
Compliance with credit card security standards has taken on greater importance for hospitals as with the increased likelihood that patients might use credit cards to cover growing payment obligations imposed by high-deductible health plans.
Ask the Experts: Billing for Non-Physician Staff
How should we bill New York Medicaid when there are providers that are not hospital employees providing services in an emergency department setting?
Critical Access Hospital Makes Transparency a Priority
Henry County Health Center has simplified patient billing and added a patient estimator tool to enhance the patient experience and improve collections.
Moving Toward a Revenue Ecosystem
To maximize results, healthcare finance leaders should establish an integrated view of the organization’s entire revenue ecosystem, aligning across organizational strategy, payer contracting, clinical operations, and revenue cycle drivers.
Ask the Experts: Stat Order Designation
I am seeking guidance on time frames that define stat orders, patient financial liability waivers for stat orders, and health system liability if patients wait to receive tests ordered as stat.
Let Data Drive the Design
Healthcare providers can use methodical statement design approaches to successfully engage patients in the billing process.