Billing and Collections

Prioritizing the Patient Financial Conversation

Matthew J. Hawkins describes key opportunities to educate patients on their financial obligations.

Matthew J. Hawkins September 4, 2018

Technology and a Strong Patient Focus Help Providers Excel in Revenue Cycle Performance

Winners of HFMA’s MAP Award for High Performance in Revenue Cycle offer lessons learned for revenue cycle excellence.

Laura Ramos Hegwer August 29, 2018

4 Steps for Success in a Changing Payment Landscape

The experiences of oncology practices participating in CMMI’s Oncology Care Model offer insight on how physician practices can best adapt their revenue cycle for value-based payment models.

Charles Saunders, MD August 29, 2018

Preparing for Rising Patient Financial Responsibility

Average patient out-of-pocket healthcare costs increased 11 percent in 2017. Learn the strategies revenue cycle leaders can implement to address this growing concern.

HFMA August 15, 2018

Payer access to EHR data improves cash flow

Sharp Healthcare gives some payers limited access to their members’ EHR data, which reduces the time-consuming cycle of level-of-care authorization denials, appeals, and ultimate approvals.

Lola Butcher July 18, 2018

Billing Processes Need Overhaul as Patient Payments Increase

The challenge of increasing patient financial responsibility is compounded by consumers’ confusion with billing documents.

HFMA July 9, 2018

Closing Patient Communication Gaps

While some patients struggle to pay their healthcare bills, it’s also true that plenty of bad debt is the result of disconnects in the billing process and confusion over what patients owe.

Matt Hawkins July 9, 2018

Reinventing Medical Payments: The Urgency for Digital Transformation to Prioritize Patients

The rising cost of health care has made the need for convenience in patient payments necessary for both patients and providers.

Chris Wenner June 26, 2018

Larger Patient Payments Call for Provider Involvement

Patient financial responsibility increased by 11 percent between the final months of 2016 and 2017.

HFMA June 12, 2018

A Snapshot of Patients Who Use Healthcare Financing: 11 Things to Know

Samaritan Health’s patient financing program has evolved from term loans with interest rates to two options: a credit line at no interest for 24 months and a credit line at 6 percent APR up to 60 months for those who need longer terms.

Kym Clift June 12, 2018
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