Positive patient experiences lead to timely payments
The shifting healthcare landscape is turning more patients into payers.
Pursuing a Proactive Denials Strategy Helps Resolve Denials and Prevent Recurrence
A look at how one company is partnering with healthcare organizations to use data and technology to address the root causes of long-standing problems, including denials.
5 tips for an effective internal collection process
Given the challenges long-term care and skilled nursing facilities face, these provides require an effective collection process.
Papaya wins HFMA Virtual Pitch contest
HFMA Annual Conference attendees voted Papaya the winner of the Virtual Pitch contest.
Data Integration Challenges Prevalent with Outside Vendors
Today’s revenue cycle increasingly relies on external business partners to process payments. Unfortunately, passing accounts back and forth from the business office to outsourced vendors brings data integration challenges. Often, reconciliation issues occur when the same account is in multiple locations such as with the hospital and the outsourced vendor. This breakdown in inventory integrity…
Providers push arbitration approaches used in some state surprise-bill laws
What should Congress learn from states’ experiences with laws attempting to curtail surprise healthcare bills?
8 initiatives for overhauling the patient financial experience
Consumers increasingly expect healthcare organizations to provide the type of convenience and efficiency that they are accustomed to receiving from retail and other industry sectors. Moving from “the way it’s always been done” to a customer-centered financial operation requires a major overhaul of processes and protocols, as illustrated by the effort at Atlanta-based Piedmont Healthcare.…
How to improve patients’ payment experience, and health, by making it affordable
By creating a payment plan for patients that makes care more affordable to them, a healthcare provider can promote patients' health be making them less inclined to delay necessary care.
Inconsistent address data could delay Medicare payments
One health system found in its Medicare enrollment system that addresses were missing for new facilities. Another found addresses still listed for a demolished facility.
EHR-RCM replacement and retirement economics: Driving ROI through data archiving
When a hospital or health system upgrades or replaces a legacy electronic health record, an important consideration is how best to manage outstanding accounts receivable in the legacy system.