Billing and Collections

Analysis: What healthcare providers need to know about short-term limited-duration health insurance products going into 2020

Healthcare providers need to be aware they will likely encounter an increase in the number of patients who have purchased short-term health insurance, with its limited benefits, that will be available on the healthcare exchange in 2020.

Chad Mulvany, FHFMA November 26, 2019

Taking patient experience beyond clinical care

As patients pay more out-of-pocket healthcare costs, financial services influence patient experience, perceptions and actions.

David Shelton November 18, 2019

How has price transparency impacted the hospital industry?

A recent survey of healthcare organizations on price transparency indicates posting prices online has had little positive or negative impact on most hospitals.

Scott Houk November 5, 2019

In the wake of recent news, providers should examine their patient collection practices to avoid pitfalls

Best practices can help healthcare providers avoid some of the pitfalls of trying to collect on patient debt.

Nick Hut November 5, 2019

Top revenue cycle challenges and opportunities

Important learnings from a September 2019 HFMA study about the impact of EHRs, consumer self-pay and IT budgets on revenue cycle operations.

HFMA October 30, 2019

Pursuing revenue cycle innovation

A roundtable of healthcare financial leaders explores strategies for optimizing the revenue cycle to reduce cost-to-collect, limit revenue leakage and meet patient and payer expectations.

HFMA October 30, 2019

Revenue cycle technology trends

The results of a September 2019 HFMA study about revenue cycle challenges and opportunities and how hospitals and health systems are addressing them.

HFMA October 28, 2019

Consumer-oriented services necessary for healthcare providers to maintain patient loyalty

Convenience factors, including easy-to-use payment options, have a significant impact on patients’ loyalty to healthcare providers.

HFMA October 10, 2019

Holliday & Associates: Comprehensive Charge Management Software

A charge management company discusses how it helps clients successfully manage charge processes, comply with changing coding and regulatory requirements, eliminate charge-related compliance risks and ensure accurate and appropriate reimbursement.

HFMA October 1, 2019

How an Iowa hospital earned 2 MAP Awards for excellence in revenue cycle performance

Henry County Health Center, a critical access hospital in Mount Pleasant, Iowa, has earned two MAP Awards and made noticeable strides toward financial transparency.

Erika Grotto September 25, 2019
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