Revenue Cycle Technology

Prioritizing Accounts Helps Sanford Health Lift Patient Payments by $2.1M

Scoring and segmenting patients according to their propensity to pay, combined with using an automated dialer, can significantly improve the productivity of patient account teams. 

Laura Ramos Hegwer October 13, 2017

Baylor Scott & White Revamps Patient Payment Processes, Saves $1.5M in Agency Fees

A Dallas-based health system increased POS collection by incorporating more up-front discussions on patients’ out-of-pocket costs and offering more payment options.

Laura Ramos Hegwer October 3, 2017

Patient Accounting System Upgrade Offers Opportunity to Brush Up on Basics

Good work standards that lay out quality and quantity expectations have not become obsolete with increased automation; rather, they are as useful and necessary as ever for healthcare organizations and their revenue cycle staffs.

HFMA August 23, 2017

An Overview of RPA

Using software robots to perform repetitive, ongoing financial processes can improve efficiency, increase accuracy, and boost the overall well-being of a health system’s revenue cycle and other data management applications.

Jerry Bruno August 23, 2017

Critical Access Hospital Makes Transparency a Priority

Henry County Health Center has simplified patient billing and added a patient estimator tool to enhance the patient experience and improve collections.

Laura Ramos Hegwer August 10, 2017

Compliance Analytics: There’s Gold in the Data

Compliance can become a financial asset. For example, data mining provides opportunities to improve vague or incomplete clinical documentation, weak internal communication, overly conservative or inconsistent coding, and physician education, all of which improve the bottom line and reduce risk.

J. Stuart Showalter August 10, 2017

Ontario Systems: Maximizing Revenue While Improving Productivity

Shawn Yates, director, healthcare product management for Ontario Systems, discusses the value in leveraging technology to boost revenue recovery.  

HFMA August 10, 2017

Linking Professional Fee and Facility Fee Data to Get the Big Picture

Matching patient and encounter data helped one Vermont hospital overcome the challenges of working with two different billing systems for its facility and physicians.

Laura Ramos Hegwer June 5, 2017

Revenue Cycle Strategist: May 2017 Issue

Subscribers can view the May 2017 issue of Revenue Cycle Strategist.

HFMA April 14, 2017

Avoiding the Costliest Denials

Eligibility, outpatient medical necessity, and case management authorization continue to be three of the costliest denials. To avoid the negative effects of these types of denials, it is critical to implement an improvement process based on data.

Laura Ramos Hegwer April 10, 2017
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