A Partnership Approach to a More Powerful Coding Compliance Program
Growing evidence suggests that traditional audit practices used during the ICD-9 era are no longer useful. Instead, the focus should shift to ongoing coder performance audits and reviews.
Indiana Health Group Patients Turn to Online Registration Forms
New patients can access and submit referral and registration paperwork via a link on the IHG website. That information is then passed on electronically to the billing, preauthorization departments, and scheduling departments, saving patients and staff time.
Ask the Experts: Revenue Cycle and IT Collaboration
Can you recommend a book that would improve my understanding of the collaboration between IT and the patient billing process?
Increase Cash Flow by Giving Your Business Staff Meaningful Work
The pillars of strong revenue cycle operations are creating meaningful work, developing knowledge, removing obstacles, and advancing analytical capabilities. Revenue cycle leaders can achieve these goals by integrating payer and claims data and applying algorithms to optimize staff efforts.
HFMA Executive Roundtable: Optimizing the Revenue Cycle IT Investment
Many providers struggle to fully realize the benefits of revenue cycle technology. In this roundtable, several healthcare leaders discuss how they are working to get the most from their automated solutions, particularly with regard to revenue integrity and preparing for value-based payment models.
Prioritizing Accounts Helps Sanford Health Lift Patient Payments by $2.1M
Scoring and segmenting patients according to their propensity to pay, combined with using an automated dialer, can significantly improve the productivity of patient account teams.
Baylor Scott & White Revamps Patient Payment Processes, Saves $1.5M in Agency Fees
A Dallas-based health system increased POS collection by incorporating more up-front discussions on patients’ out-of-pocket costs and offering more payment options.
Patient Accounting System Upgrade Offers Opportunity to Brush Up on Basics
Good work standards that lay out quality and quantity expectations have not become obsolete with increased automation; rather, they are as useful and necessary as ever for healthcare organizations and their revenue cycle staffs.
An Overview of RPA
Using software robots to perform repetitive, ongoing financial processes can improve efficiency, increase accuracy, and boost the overall well-being of a health system’s revenue cycle and other data management applications.
Critical Access Hospital Makes Transparency a Priority
Henry County Health Center has simplified patient billing and added a patient estimator tool to enhance the patient experience and improve collections.