Group Health Cooperative’s Effective Use Patient Decision Aids: Key Success Factors
The effective use of patient decision aids is exemplified by an approach implemented by Group Health Cooperative in Seattle (now a part of Kaiser Permanente).
Patient Engagement: A Missing Piece to the Value Puzzle
Healthcare organizations face a pressing need to meet the needs of the top 5 percent of the population who account for 50 percent of the nation’s healthcare cost.
CHRISTUS Health Pioneers Safety Experience Triad
Debi Pasley of CHRISTUS Health describes how the health system brought together three quality-improvement initiatives in one cohesive program. Results have exceeded expectations.
Learning Lean Six Sigma Lingo: DMAIC
Six Sigma DMAIC processes and tools are designed to identify root causes and ensure the right solutions are being implemented.
Managing the Cost of Quality
Healthcare leaders need to provide relevant stakeholders organizationwide with transparency into quality-related costs to drive performance improvement progress. The right tools and processes make the needed visibility possible.
UAB’s Patient Navigation Program Saves $19 Million Annually
UAB Health System used a novel care model to reduce hospitalizations, emergency department visits, and intensive care stays for patients with complex cancers.
Getting Lean
Piedmont Healthcare used a Lean Six Sigma process to reduce duplicative revenue cycle processes by 60 percent.
Children’s Hospital Uses EHR to Save $6 for Every $1 Invested
Nationwide Children’s Hospital piloted a continuous improvement program that reduced total inpatient days, admissions, and emergency department visits. A major success factor was the capture of specific data with every patient encounter, creating systematic opportunities to improve patient outcomes and deliver care more efficiently.
Building Value Frameworks That Work for Patients
These practices can guide the design of value-analysis frameworks that promote value in patient care and outcomes.
Can We Get a National Action Plan for Patient Safety?
Bipartisan collaboration among the nation’s political leaders is required to develop an action plan for ensuring patients receive safe, high-quality care within the U.S. healthcare system.