Productivity and Process Improvement

Taking a Holistic View of Procure-to-Pay

An in-depth look at how one company is enabling more efficient procure-to-pay processes to streamline healthcare organizations’ financial operations. 

HFMA November 21, 2018

Primary Care Clinic Increases Access Without More Providers

Saint Louis University General Internal Medicine primary care clinic reduced patient call and appointment wait times and added an average of 218 appointments per month after implementing an automated phone system and outsourcing scheduling.

Lola Butcher November 14, 2018

Transforming Patient Access and Engagement

St. Luke’s Cornwall Hospital overcame patient access challenges with more than a technological fix. The hospital necessitated a culture change and put a high priority on data capture and analysis of previously unmeasured KPIs.

Jill Barton November 2, 2018

Taking on Risk? Top Ways to Leverage Strategic Partnerships for Integrated Care

Jim Wieland discusses the steps a practice took, and the lessons it learned, as it formed the nation’s first cardiology accountable care organization.

Jim Wieland October 25, 2018

Telepsychiatry: Improving the Provider Distribution Model

Geoffrey Boyce explains how using technology can address both behavioral health workforce shortages and geographical challenges as the need for greater availability of behavioral health services grows. 

Geoffrey Boyce October 23, 2018

Calculating KPIs for Value-Based Payment Models

If hospitals and health systems know the patients for whom they’re at risk and the benchmarks against which they are held accountable, they can lower costs and improve outcomes for an entire population—not just a single patient.

Lisa A. Eramo October 11, 2018

Key Factors in Cath Lab Financial Performance

The average cath lab program generates a negative profit margin on Medicare patients, and that population is growing. Analyzing cath lab care pathway design can help hospital leaders bend the cost curve back to operating profitability.

John Yanuzzelli October 10, 2018

Regional Hospital’s Focus on Rapid Results Reaps $6M in Savings

Henry Ford West Bloomfield uses 100-day productivity cycles to improve operations and reduce waste. Over a three-year period, the hospital saved $8.7 million contributing to a financial performance turnaround.

Laura Ramos Hegwer October 10, 2018

Outsourced Revenue Cycle Operations Experience Higher Denial Rates

Outsourced revenue cycle operations have lower performance on denial rates but other factors may still make outsourcing a viable option.

HFMA October 4, 2018

Launching Revenue Integrity Programs in Hospital-Owned Practices

University of Maryland St. Joseph Medical Center’s revenue integrity program ensures a formal process to perform regular audits and educate physicians and their staff about compliance, and under-coding as well as over-coding. 

Lisa A. Eramo October 4, 2018
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