Productivity and Process Improvement

How to prepare your revenue cycle and your employees for a digital workforce

Transitioning the revenue cycle process to a digital workforce should include integration of a strategic human workforce plan to manage employee anxiety about job redeployment and attrition.

Prashant Karamchandani September 16, 2019

NFP hospital revenue growth tops expense growth for first time in three years: Moody’s

For 2018, one credit rating agency found not-for-profit hospitals’ revenues increased faster than expenses.

Rich Daly September 9, 2019

Client relationships and the supply chain

A hospital or health system that wants the best possible client service from its supply chain must provide resources — including staff, technology and tools — as well as opportunities to collaborate on decision-making that will position the supply chain for success.

Gregg Lambert August 13, 2019

NPs, PAs could reduce the costs of caring for complex patients

Organizations that don’t use NPs and PAs as primary care providers for complex patients are missing an opportunity to maintain good outcomes and potentially reduce costs, says Perri Morgan of Duke University School of Medicine.

Laura Ramos Hegwer August 9, 2019

Top 5 factors essential for pharmacy revenue integrity

Maintaining pharmacy revenue integrity requires the availability of accurate, longitudinal data; physicians who understand how their prescribing decisions affect revenue integrity; and technology that delivers information in real-time.

William Kirsh, DO, MPH August 9, 2019

Are you paying more than you agreed to?

Monitoring and sharing vendor contract terms will ensure that time and money invested in negotiations is not wasted and that your organization realizes agreed upon prices for goods and services.

Stephen Carrabba August 9, 2019

Avera Health facilitates dialogue to strengthen care delivery across the organization

Avera Health has managed to seamlessly integrate clinical and operational processes across its system by focusing on collaboration and enhanced communication.

Elizabeth Barker August 2, 2019

Innovation in action: The genesis of the geriatric ED

An innovative idea sparked the concept of the geriatric ED, which now has its own accreditation process and is becoming a staple of hospitals around the country.

Lola Butcher August 2, 2019

How design thinking in healthcare can improve customer service

Healthcare organizations should use the concept of design thinking as an approach to problem solving, placing innovations in a larger, multidimensional context.

Krithika Srivats August 2, 2019

Geriatric EDs improve care, reduce utilization

Main article: Innovation in action: The genesis of the geriatric ED Adults ages 65 and older account for about 18% of total emergency department (ED) visits, according to the American College of Emergency Physicians (ACEP). That percentage has increased steadily in the past decade and will do so for the foreseeable future. There were 43…

Lola Butcher July 25, 2019
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