Patient Financial Communications

Insurer groups issue report showing the No Surprises Act’s early impact on patient billing

More than 2 million potential surprise medical bills were prevented during the first two months of the No Surprises Act, according to the health insurance lobby.

Nick Hut June 7, 2022

2022 healthcare trends driving change in patient financial engagement

Disruptive changes brought on by rising medical costs and increased patient cost sharing require an evolution in traditional patient billing and collection practices. Rapidly changing state and federal regulations, COVID-19, consumer behaviors and expectations, disrupters, technology and operational challenges impact healthcare in parallel.

HFMA May 31, 2022

Revenue Cycle Insights: May 2022

No Surprises Act implementation continues. Though arbitration cases are expected to be addressed in a slow fashion at first, there may be some related regulatory changes that favor providers, Nick Hut reports.

HFMA May 11, 2022

Big delays could be in store for early No Surprises Act arbitration cases

The portal for payment arbitration cases taking place under the No Surprises Act is open for business but could be facing a backlog of cases.

Nick Hut May 9, 2022

News Briefs: Biden administration will apply closer scrutiny to healthcare billing practices

A monthly roundup of top news for healthcare finance professionals.

Nick Hut April 27, 2022

Cost Effectiveness of Health Report, April 2022

The April 2022 edition of HFMA’s Cost Effectiveness of Health Report includes a preview the May issue of hfm, which focuses on telehealth, a key tool for promoting value-based care CEoH. Another article explores ways to promote health equity in revenue cycle processes, and a case study describes how one health system embarked on an initiative to achieve greater diversity among its revenue cycle staff.

HFMA April 26, 2022

3 ways the patient financial experience can improve health equity

COVID-19 shined a bright light on disparities in access to care and health outcomes that existed in the U.S. healthcare system long before the pandemic, but far from improving the situation, it has exacerbated those disparities. Now, health system revenue cycle departments have an opportunity to be part of the solution.

Mark Spinner April 25, 2022

It’s Patient Experience Week: Check out HFMA resources on improving the patient financial experience

The financial experience is an important yet often underappreciated part of the overall patient experience. During Patient Experience Week, there are many simple ways for a healthcare organization to celebrate its revenue cycle team’s accomplishments.

HFMA April 22, 2022

Staff, patients, benchmarks have the attention of rev cycle leaders

5 takeaways from HFMA’s Revenue Cycle Conference

Paul Barr, MS, MBA April 5, 2022

Providers implement automation and explore staffing options to streamline revenue cycle

In this roundtable, finance leaders discuss tactics they’ve used to implement automated tools and extend their workforce to reduce waste in their revenue cycle processes, aiming to improve patient experience and control costs.

HFMA March 24, 2022
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