Patient Financial Communications

Bruce Haupt: How the revenue cycle can help patients make healthy choices

The revenue cycle should be designed to give patients choices that help make healthcare more affordable for them, says Bruce Haupt, president and CEO of ClearBalance Healthcare. By clearly communicating those choices, organizations can promote improved health by encouraging patients to seek care they might otherwise have deferred.

Eric C. Reese, PhD August 31, 2022

How four health systems are using revenue cycle management robotics

Health system executives say that they were already using automation before the pandemic, and the pandemic led them to speed up the adoption process.

Lisa A. Eramo, MA August 31, 2022

HFMA’s virtual revenue cycle and price transparency series focuses on helping health systems re-engage consumers and improve financial performance

Beginning March 1, healthcare finance professionals can participate in several educational sessions and peer-to-peer discussions by enrolling in HFMA's virtual revenue cycle and price transparency workshop.

Deborah Filipek August 26, 2022

HFMA presents the 2021 MAP Award for High Performance in Revenue Cycle to 32 organizations

Presented this year as part of HFMA’s Annual Conference Virtual Preview, the MAP Awards honored organizations that used innovative and effective strategies to achieve excellence in revenue cycle performance in 2020-21.

Nick Hut August 26, 2022

HFMA’s Digital Revenue Cycle Conference Sept. 30 and Oct. 2 will focus on how healthcare providers can build a consumerism strategy and use consumer-centric KPIs

HFMA's Digital Revenue Cycle Conference features 20 presenters during live sessions, the ability to earn CPE credits and time for networking and peer-engagement.

Deborah Filipek August 26, 2022

HFMA recognizes the 2020 winners of the MAP Award for revenue cycle excellence

During Day 4 of the Digital Annual Conference, HFMA recognized the 23 winners of the 2020 MAP Awards.

Nick Hut August 26, 2022

The importance of eligibility and enrollment services on the heels of the Great Resignation

Given the millions of people who have left their jobs as part of the Great Resignation or have found themselves unemployed for other reasons, your health system’s ability to improve its eligibility and enrollment processes in the revenue cycle is essential.

HFMA August 5, 2022

HFMA announces the 2022 MAP Award winners, recognizing excellence in the revenue cycle

Twenty-seven organizations received the 2022 MAP Award during the opening general session of HFMA’s Annual Conference.

Nick Hut June 26, 2022

Price transparency update: 6-figure fines have been handed down for hospital noncompliance

The federal price transparency requirements for hospitals entered a new phase this month, with CMS not only issuing the first fines for noncompliance but also publicizing those penalties.

Nick Hut June 23, 2022

New thinking: Shifting the revenue cycle paradigm for long-term success

Rethinking strategies around three fundamental areas will help healthcare providers maintain fiscal footing: staffing, financial management and RCM partners.

Deepali Narula June 9, 2022
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