Patient Financial Communications

How to protect your revenue cycle on the road to price transparency compliance

While the CMS hospital price transparency rule has been in place for more than a year now, the vast majority of hospitals are still noncompliant.

HFMA October 4, 2022

The CommerceHealthcare® AP Card converts paper-based supplier payments to virtual card payments

Find out how one bank helps healthcare organizations innovate to meet urgent mandates to improve the patient financial experience and enhance market position in the face of rising consumerism and heightened competition.

HFMA September 30, 2022

Three opportunities to improve the patient experience — before the patient steps in the door

Providing a positive patient experience requires attention at every encounter. With today’s staffing shortages, however, this can be challenging.

HFMA September 9, 2022

Revenue cycle automation helps health systems regain financial footing during COVID-19 and beyond

Bots and other forms of automation are helping hospitals keep up with the revenue cycle at a time when resources are limited.

Lisa A. Eramo, MA September 2, 2022

Health Services Financing helps providers offer all patients a touchless financing program

One company uses its patient financing program to address patient access to care and the rising cost of healthcare, two of healthcare’s biggest challenges.

HFMA August 31, 2022

Helping healthcare organizations proactively verify and search for missed insurance coverage

Review how one company helps healthcare organizations verify and search for missed insurance coverage throughout the patient lifecycle and stay on top of benefits coordination.

HFMA August 31, 2022

Customizing patient financing solutions and easing the financial burden for patients

Discover how a provider of patient financing company uses a patient-focused approach to ensure each patient receives the same care with their financial obligations as they do with their clinical care.

HFMA August 31, 2022

Optimizing revenue cycle solutions to engage patients and improve the patient experience

In response to patients’ poor billing experiences, one company is working with its healthcare partners to implement omnichannel communications to provide patients with a safe and convenient channel to pay for services in a method they prefer.

HFMA August 31, 2022

Navigating the changes to revenue and billing practices in the No Surprises Act

In this roundtable, revenue cycle leaders discuss the anticipated challenges and strategies for approaching these challenges arising from the No Surprises Act, which went into effect Jan. 1, 2022.

HFMA August 31, 2022

Bruce Haupt: How the revenue cycle can help patients make healthy choices

The revenue cycle should be designed to give patients choices that help make healthcare more affordable for them, says Bruce Haupt, president and CEO of ClearBalance Healthcare. By clearly communicating those choices, organizations can promote improved health by encouraging patients to seek care they might otherwise have deferred.

Eric C. Reese, PhD August 31, 2022
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