Patient Financial Communications

Revenue cycle automation helps health systems regain financial footing during COVID-19 and beyond

Bots and other forms of automation are helping hospitals keep up with the revenue cycle at a time when resources are limited.

Lisa A. Eramo, MA September 2, 2022

Health Services Financing helps providers offer all patients a touchless financing program

One company uses its patient financing program to address patient access to care and the rising cost of healthcare, two of healthcare’s biggest challenges.

HFMA August 31, 2022

Helping healthcare organizations proactively verify and search for missed insurance coverage

Review how one company helps healthcare organizations verify and search for missed insurance coverage throughout the patient lifecycle and stay on top of benefits coordination.

HFMA August 31, 2022

Customizing patient financing solutions and easing the financial burden for patients

Discover how a provider of patient financing company uses a patient-focused approach to ensure each patient receives the same care with their financial obligations as they do with their clinical care.

HFMA August 31, 2022

Optimizing revenue cycle solutions to engage patients and improve the patient experience

In response to patients’ poor billing experiences, one company is working with its healthcare partners to implement omnichannel communications to provide patients with a safe and convenient channel to pay for services in a method they prefer.

HFMA August 31, 2022

Navigating the changes to revenue and billing practices in the No Surprises Act

In this roundtable, revenue cycle leaders discuss the anticipated challenges and strategies for approaching these challenges arising from the No Surprises Act, which went into effect Jan. 1, 2022.

HFMA August 31, 2022

Bruce Haupt: How the revenue cycle can help patients make healthy choices

The revenue cycle should be designed to give patients choices that help make healthcare more affordable for them, says Bruce Haupt, president and CEO of ClearBalance Healthcare. By clearly communicating those choices, organizations can promote improved health by encouraging patients to seek care they might otherwise have deferred.

Eric C. Reese, PhD August 31, 2022

How four health systems are using revenue cycle management robotics

Health system executives say that they were already using automation before the pandemic, and the pandemic led them to speed up the adoption process.

Lisa A. Eramo, MA August 31, 2022

HFMA’s virtual revenue cycle and price transparency series focuses on helping health systems re-engage consumers and improve financial performance

Beginning March 1, healthcare finance professionals can participate in several educational sessions and peer-to-peer discussions by enrolling in HFMA's virtual revenue cycle and price transparency workshop.

Deborah Filipek August 26, 2022

HFMA presents the 2021 MAP Award for High Performance in Revenue Cycle to 32 organizations

Presented this year as part of HFMA’s Annual Conference Virtual Preview, the MAP Awards honored organizations that used innovative and effective strategies to achieve excellence in revenue cycle performance in 2020-21.

Nick Hut August 26, 2022
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