Patient Financial Communications

The challenges and opportunities in pursuing a patient-centric financial experience

A roundtable of healthcare revenue cycle leaders examines the pressing need to keep patients at the center of revenue cycle activities to increase yield and patient satisfaction while lowering administrative costs.

HFMA December 2, 2019

Analysis: CMS proposed rule could provide price data to inform physician referrals

While the proposed health plan price transparency rule will likely be challenged, if it survives those challenges, it will be far more impactful on health spending than the negotiated charge-posting requirement.

Chad Mulvany, FHFMA November 25, 2019

Congress is still expected to pass a surprise-bill measure this year

Congress is likely to enact surprise-bill legislation in the waning days of 2019, according to policy advisers.

Rich Daly November 22, 2019

Administration finalizes requirement for hospitals to post rates paid by health plans

A newly finalized requirement will require hospitals to post rates that are privately negotiated with health plans, as well as rates for a list of 300 “shoppable services.”

Rich Daly November 15, 2019

Transparency rule could come this month, White House executive says

A controversial requirement for hospitals to publicly post the rates they negotiate with health plans is expected this month, according to a senior White House official.

Rich Daly November 8, 2019

In the wake of recent news, providers should examine their patient collection practices to avoid pitfalls

Best practices can help healthcare providers avoid some of the pitfalls of trying to collect on patient debt.

Nick Hut November 5, 2019

Legislative fight over surprise billing is nearing an end, congressional aide says

Congressional negotiators are said to be close to a compromise on legislation that aims to end surprise medical bills.

Rich Daly October 31, 2019

Consumer-oriented services necessary for healthcare providers to maintain patient loyalty

Convenience factors, including easy-to-use payment options, have a significant impact on patients’ loyalty to healthcare providers.

HFMA October 10, 2019

Patients, employees and technology lead revenue cycle transformation

From our sponsor, Parallon Revenue cycle is an intricate balance of delivering an exceptional experience that patients demand, while preserving the financial integrity that drives success. What better way to remain in a state of equilibrium than breaking away from antiquated workflows and processes and updating your infrastructure to ensure you exceed expectations on all fronts. The modern…

James Logsdon October 7, 2019

How an Iowa hospital earned 2 MAP Awards for excellence in revenue cycle performance

Henry County Health Center, a critical access hospital in Mount Pleasant, Iowa, has earned two MAP Awards and made noticeable strides toward financial transparency.

Erika Grotto September 25, 2019
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