Patient Financial Communications

Hard truths about the state of the healthcare industry

HFMA's president and CEO, Joseph Fifer, provides a straightforward assessment of likely changes to come in healthcare in the 2020s and what healthcare executives should do to to prepare.

Rich Daly February 11, 2020

HFMA conference in New Orleans focuses on achieving a consumer-centric revenue cycle

HFMA conference in New Orleans focuses on achieving a consumer-focused revenue cycle.

Erika Grotto February 5, 2020

Revenue Cycle Strategist December 2019

The December 2019 issue of Revenue Cycle Strategist features articles on building a chargemaster, new coding changes for 2020, revenue integrity, evaluating and management charges and patient financing.

HFMA January 17, 2020

Rising out-of-pocket cost of having a baby can impact hospital revenue and reputation

The increase in consumer out-of-pocket costs for having a baby can have a negative impact on both a hospital’s financial performance and its perception in the community.

Chad Mulvany, FHFMA January 15, 2020

Long-term financing rises as top patient concern

An overwhelming majority of respondents to a survey patient payment experience say they need more than 12 months to repay their healthcare costs.

HFMA December 7, 2019

Price transparency: What to know about the CMS final rule

The podcast team breaks down the recently issued CMS final rule around price transparency. Also, a rural health system in South Dakota discusses how it transformed its revenue cycle by focusing on self-pay patients.

Erika Grotto December 6, 2019

2 tools to help providers optimize patient payment plans and boost collections

To ensure patient payment plans are working well for an organization, leaders must analyze the true cost of servicing those plans.

Mark Huebner December 4, 2019

How to Kill Surprise Bills

David Shelton of PatientMatters talks about how the industry can eliminate surprise bills for good. Rich Daly interviews Paul Anderson from Strata Decision Technology about total cost of care. Also, five ways to engage millennial patients.

Erika Grotto December 3, 2019

Parallon: Helping providers tackle complex revenue cycle challenges

A leading revenue cycle management company talks about how it partners with healthcare organizations to use technology for optimizing financial performance and enabling patient-centric financial interactions.

HFMA December 2, 2019

The challenges and opportunities in pursuing a patient-centric financial experience

A roundtable of healthcare revenue cycle leaders examines the pressing need to keep patients at the center of revenue cycle activities to increase yield and patient satisfaction while lowering administrative costs.

HFMA December 2, 2019
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