Why it’s so important for healthcare providers to discuss cost and payments with patients
The patient financial conversation is more important than ever in a time of COVID-19.
Congress may not provide a surprise bill fix prior to the election, but patients may find HFMA’s consumer guide useful
Given Congress is unlikely to provide a surprise bill fix prior to the election, Chad Mulvany suggests hospitals provide patients with HFMA's consumer guide on avoiding surprise bills to learn what questions to ask prior to any scheduled services.
Hospital groups urge court rejection of ‘unlawful’ charge transparency rule
Hospital advocates highlighted a range of statutory and cost concerns in amicus briefs to an appeals court considering a CMS price transparency requirement.
How healthcare providers can help the 5.4 million people that have lost insurance
HFMA's Chad Mulvany says healthcare providers adherence to HFMA's medical accounts receivable resolution best practices can help them increase cash balance yields, avoid negative publicity and treat patients the right way.
Hospitals scramble to meet price transparency requirements after court decision
Hospitals have a lot of costly work to do to meet CMS requirements to publicly post the rates they negotiate with health plans.
Delayed care will have a butterfly effect on the Medicare Advantage rate setting
HFMA’s Chad Mulvany says healthcare providers can take specific actions to reengage with patients who are postponing and/or avoiding healthcare for fear of being exposed to COVID-19.
ACHP survey: Many consumers are not comfortable going to the hospital during COVID-19
The ACHP survey on consumer behavior during COVID-19 provides insight into the challenges organizations will face as they attempt to engage healthcare consumers in non-emergent services.
The increased uninsured population and changes in coverage for others requires healthcare finance departments to revise their practices
As a result of unemployment, insurance coverage has changed for millions of Americans, making it more important than ever for healthcare providers to offer financial counseling, community outreach and patient education.
Patient financial responsibility for COVID-19 treatment: Let’s get it right
Even while hospitals are facing a dire financial situation amid the COVID-19 pandemic, they should adapt their business practices to account for the hardships facing consumers.
Debt collectors could take stimulus payments from millions of Americans
Given the media's heightened scrutiny of healthcare collections activity, hospital and health system leaders should ensure any business partners used for collections understand revenue cycle best practices during the pandemic-induced recession.