Patient Financial Communications

Professional Credit: Engaging Patients in Their Financial Journeys

In this article, Professional Credit discusses how it helps healthcare organizations effectively and positively engage patients throughout their healthcare financial journeys.

HFMA January 14, 2021

New legislation seeks to take unwelcome surprises out of patient billing

A new law called The No Surprises Act is designed to prevent healthcare consumers from getting stuck with potentially large bills after receiving out-of-network care.

Nick Hut January 11, 2021

Appeals court rejects hospitals’ objections to new price transparency policy

An appeals court panel rejected hospitals’ effort to halt the Jan. 1 requirement for hospitals to begin posting the rates they negotiate with health plans.

Rich Daly December 30, 2020

CMS plans aggressive price transparency enforcement while hospitals urge a halt to the new rules

CMS plans aggressive enforcement of the looming hospital price transparency requirements, as hospitals urge judicial and Biden administration interventions.

Rich Daly December 23, 2020

Congress passes funding compromise with only $3 billion in provider aid

A final federal spending and coronavirus relief package includes big wins and losses for hospital finances.

Rich Daly December 22, 2020

3 tactics for unlocking value in healthcare operations

Three organizations share their approaches and results from case studies they presented at the HFMA Digital Annual Conference around solutions driving improved operational and revenue cycle performance in healthcare.

HFMA December 18, 2020

How hospitals are trying to get patients to return amid COVID-19

Hospitals are using a variety of efforts — from television campaigns to patient outreach — to get patients to return for care.

Rich Daly December 8, 2020

Survey: Revenue cycle continuity is imperative during the COVID-19 pandemic

See the key takeaways from hospital and health systems’ leaders, who share their perspectives on COVID-19 and its effect on the revenue cycle during the HFMA Digital Annual Conference.

HFMA November 30, 2020

Revamping patient engagement and collections — digitally

Four companies presented 10-minute case studies at the HFMA Digital Annual Conference. Leaders from these organizations share the solutions of the case studies, which drive improved solutions in healthcare revenue cycle.

HFMA November 30, 2020

What can providers do as COVID-19 poses increased headwinds to uninsured rate

HFMA's Chad Mulvany says as the number of uninsured patients increases, providers will need to have medical accounts resolution processes in place that stress patient education and engagement as early in the process as possible.

Chad Mulvany, FHFMA November 12, 2020
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