Patient Experience

HFMA Comments on Request for Information Regarding Medical Payment Products

HFMA presents its comment letter to CMS on Request for Information Regarding Medical Payment Products

HFMA September 13, 2023

Healthcare News of Note: 54% of patients do not care whether they see a corporate or independent primary care provider, but more prefer independent practices, survey says

Over the past few weeks, I have found these industry news stories that should be of interest to healthcare finance professionals. 1. 38% of survey respondents prefer seeing an independent practice provider while 8% prefer corporate providers Although more than half of patients (54%) “have no preference between an independently owned or a corporate medical…

Deborah Filipek September 1, 2023

The evolution of telehealth and the potential for sustainability

The surge in use of telehealth services seen during the pandemic has slowed, but telehealth remains a key modality amid policy changes that will help set the course for the future of virtual care. “There’s no alternative,” said Kyle Zebley, senior vice president for public policy with the American Telemedicine Association (ATA) and executive director…

Elizabeth Barker August 30, 2023

Leverage healthcare price transparency data to promote financial sustainability

Healthcare organizations are encouraged to review strategies and how to collaborate with payers, among other insights in this article, in order to grow healthcare consumer trust, engagement and retention.

HFMA August 28, 2023

Key questions for providers after more than 2 years of the price transparency rule

Evidence amassed from over two years of experience with compliance reinforces why providers need to focus on chargemaster prices and self-pay discount policies — and how they can benefit from analyzing trends in consumers’ price searches.

Fred Stodolak August 25, 2023

Fighting for systemic change by putting the patient first

Rami Karjian and Raphael Rakowski of Medically Home discuss emphasizing patients over all else in healthcare, and Julie Lambert and Lori Zindl from Inovalon talk about an RCM survey.

Erika Grotto August 14, 2023

Some of the best from HFMA’s Annual Conference in Nashville

Revisiting your investment strategy with Lisa Schneider of Russell Investments and PayMedix CEO Tom Policelli discusses why payment is so confusing for patients.

Erika Grotto July 17, 2023

Healthcare Blame Game, Live From HFMA’s Annual Conference in Nashville

The Blame Game team takes on HFMA's Annual Conference in Nashville in a discussion about what hospitals get right and wrong.

Erika Grotto July 17, 2023

Healthcare Blame Game podcast: Reporters are knee-deep in press releases. Most lack context.

Media veteran Jean Hodges joins Brad to discuss a Washington Post error and the inner workings of the modern newsroom.

Erika Grotto June 21, 2023

Healthcare News of Note: The top 5 reasons U.S. adults say the nation’s healthcare system fails to meet their needs

Nearly three-quarters of adults say the U.S. healthcare system is not meeting their needs in some way, with the length of time to get an appointment the No. 1 reason. The top benefit of using remote patient monitoring during cancer care is to keep the care team up to date on symptoms in between appointments,…

Deborah Filipek June 2, 2023
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