Patient Experience

Analysis: Improving surgical care by engaging older adults in shared decision-making

A review of the potential for the American College of Surgeon’s new surgical standards to improve value for older adults.

Chad Mulvany, FHFMA August 8, 2019

Healthcare leaders should re-envision the revenue cycle as a driver of value

HFMA President and CEO Joseph J. Fifer explains why hospital and health system leaders should frame the revenue cycle as a value driver rather than as a cost center.

Joseph J. Fifer, FHFMA, CPA August 2, 2019

Innovation in action: The genesis of the geriatric ED

An innovative idea sparked the concept of the geriatric ED, which now has its own accreditation process and is becoming a staple of hospitals around the country.

Lola Butcher August 2, 2019

Creative partnerships bring relief from soaring drug prices

With drug costs emerging as a central concern for healthcare leaders, providers are trying to mitigate the problem through partnerships.

Karen Wagner August 2, 2019

Slow expansion of SDOH benefits expected in 2020 MA health plans

MA health plans are expected to incrementally increase in 2020 their use of programs targeting the social determinants of health.

Rich Daly July 29, 2019

Geriatric EDs improve care, reduce utilization

Main article: Innovation in action: The genesis of the geriatric ED Adults ages 65 and older account for about 18% of total emergency department (ED) visits, according to the American College of Emergency Physicians (ACEP). That percentage has increased steadily in the past decade and will do so for the foreseeable future. There were 43…

Lola Butcher July 25, 2019

Analysis: Out-of-pocket costs increased faster than wages in 2018

The latest TransUnion Healthcare report shows a 12% increase in patient out-of-pocket costs while wages grew only 3%, proving the need for hospitals and health systems to engage patients in a discussion about their out-of-pocket responsibility.

Chad Mulvany, FHFMA July 15, 2019

Analysis: American Well and Cisco develop telehealth offering for MA plans

HFMA’s Chad Mulvany says it makes sense that Medicare Advantage (MA) plans would invest in virtual health options for older patients, like the recently announced American Well/Cisco partnership, which could lead to a significant impact on hospital discharges.

Chad Mulvany, FHFMA July 15, 2019

How one hospital improved patient access, specialty referrals and completed-appointment rates

Texas Children’s Hospital achieved financial and operational improvements after streamlining referral and scheduling processes to better accommodate providers and patients.

Richelle Fleischer, CPA, MPH July 3, 2019

Executive orders on price transparency

HFMA’s Chad Mulvany provides insight on the Trump Administration’s June 24 executive order aimed at improving price and quality transparency.

Chad Mulvany, FHFMA June 28, 2019
googletag.cmd.push( function () { googletag.display( 'hfma-gpt-leaderboard' ); } );