Patient Experience

Rising out-of-pocket cost of having a baby can impact hospital revenue and reputation

The increase in consumer out-of-pocket costs for having a baby can have a negative impact on both a hospital’s financial performance and its perception in the community.

Chad Mulvany, FHFMA January 15, 2020

5 ways to drive patient privacy law compliance from within your organization

While it makes sense to protect patients’ health-specific data, social security numbers and home addresses from external threats, the most significant threats to patient privacy laws are on the inside.

Isaac Kohen December 31, 2019

How texting taps into better patient communications and savings opportunities

The almost universal use of cell phones opens up the convenience and benefits of texting as a means of patient communication.

Brandon Daniell December 12, 2019

Long-term financing rises as top patient concern

An overwhelming majority of respondents to a survey patient payment experience say they need more than 12 months to repay their healthcare costs.

HFMA December 7, 2019

Analysis: Taking healthcare to the street is effective for patients and reduces healthcare costs

Healthcare can be more medically effective and cost effective by removing barriers, establishing relationships and engaging patients with interventions that begin where the patient is, including living on the streets.

Katie Gilfillan December 2, 2019

Taking the sting out of patient bill payment

An innovative technology startup talks about its free, user-friendly bill payment app and how it can help healthcare organizations provide a simpler way for patients to pay.

HFMA December 2, 2019

Pursuing innovation in the revenue cycle to transform operations

A roundtable of healthcare revenue cycle leaders discusses the importance of embracing innovation, including new and emerging technologies, to combat shrinking margins and navigate new payment models and the ever-changing regulatory environment.

HFMA December 2, 2019

The most pressing ethical issues in healthcare

Healthcare leaders say these ethical concerns are top of mind today.

Laura Ramos Hegwer November 27, 2019

Analysis: What healthcare providers need to know about short-term limited-duration health insurance products going into 2020

Healthcare providers need to be aware they will likely encounter an increase in the number of patients who have purchased short-term health insurance, with its limited benefits, that will be available on the healthcare exchange in 2020.

Chad Mulvany, FHFMA November 26, 2019

Analysis: CMS proposed rule could provide price data to inform physician referrals

While the proposed health plan price transparency rule will likely be challenged, if it survives those challenges, it will be far more impactful on health spending than the negotiated charge-posting requirement.

Chad Mulvany, FHFMA November 25, 2019
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