Patient financial responsibility for COVID-19 treatment: let’s get it right
HFMA President and CEO Joe Fifer addresses issues related to the patient financial experience — and journalists who are covering it —during the COVID-19 pandemic.
UNC Health: Dementia-friendly care boosts quality, improves the patient experience
UNC Health is training nearly 4,000 clinicians and staff to deliver “dementia friendly” care. Training involves computer-based educational modules, moderated discussions and role-playing.
Introducing a tool for improving the patient financial experience
HFMA President and CEO Joe Fifer suggests that the patient financial experience can be improved by taking a page from the Disney playbook..
Providence deploys technology, analytics in response to the coronavirus pandemic
In Washington state, one of the epicenters of the COVID-19 pandemic, Providence has enhanced its response by taking advantage of new technology.
Eliminating cost as a barrier to healthcare
An innovative financial services company talks about how it addresses patient payment pain points, offering patients interest-free payment arrangements without any fees and helping healthcare organizations improve self-pay collections without increasing domestic spend.
CDC: Hospitals must screen all ED patients for new coronavirus
New guidance from the CDC explains the steps required of hospital emergency departments when treating patients suspected of having COVID-19.
Compromise on surprise medical bills is coming, congressional staff say
A compromise solution for surprise medical bills is nearing and could include costs for both providers and health plans.
Not like the others: House Ways and Means surprise bill legislation
Provider friendly House Ways and Means surprise bill draft legislation doesn't rely on a benchmark payment rate like competing versions.
Hard truths about the state of the healthcare industry
HFMA's president and CEO, Joseph Fifer, provides a straightforward assessment of likely changes to come in healthcare in the 2020s and what healthcare executives should do to to prepare.
With millions of physician referrals up for grabs, partnerships with consumer-centric sites of service matter
HFMA’s Chad Mulvany says in today’s competitive environment where traditional referral patterns are at risk of being upended, it’s crucial for health systems to partner with disruptors like CVS to capture these downstream opportunities.